Revenue Operations Analyst II

The Revenue Operations Analyst is a critical thinker responsible for efficiently and accurately posting payments received from clients. This role requires the ability to generate and send out monthly invoices to clients and manage aging accounts with follow-up with clients on overdue balances. The Revenue Operations Analyst will work through any non-paying accounts and resolve those through the guidance of the Revenue Operations Specialist and/or Supervisor. This position will support the Revenue Operations Specialist and Revenue Operations Supervisor as needed and function as a subject matter expert (SME) for specific workflows and/or client processes as outlined in the essential duties. This role will collaborate with trainers and develop internal documentation to support processes. The Revenue Operations Analyst may, from time to time, be required to complete clerical tasks such as scanning, faxing and outreach to customers. Cross-functional collaboration will be an integral part of success in this role.

This position is onsite/hybrid based in Madison, WI or Marshfield, WI

• Associate’s degree or High School Degree/General Education Diploma and 2+ years of experience in direct business-to-business billing in lieu of associate’s degree.
• Proficient in Microsoft Office.
• Proficient computer skills to include internet navigation, email usage, and word processing.
• Experience with Epic or other EHR System.
• Authorization to work in the United States without sponsorship.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

• Bachelor’s degree in business, healthcare, or related field.
• 4+ years of direct business-to-business billing in lieu of associate’s degree.
• Experience with SAP.
• Experience with utilizing online invoicing platforms (Tungsten, WAWF, Bill.com, Ariba, etc.).

In specific locations, the pay range may vary from the range posted.