Director - Competitive Insights

This role requires a strategic thinker responsible for Competitive Insights across one of ADP’s biggest growth Business Units. An individual contributor, personally supporting the development and operationalization of enterprise intelligence capabilities that inform strategy, support executive decision making, and enhance competitive advantage.

This role requires you to work across the enterprise, integrate market analysis, competitive peer research, industry foresight, and strategic insights into a unified intelligence story that directly supports enterprise planning, and executive leadership. You will partner with leaders across the organization to deliver timely, actionable, and forward-looking Insights that shapes strategic priorities and improves the organization for long term success.

• Develop advanced understanding of competitive technologies and trends in the HCM space and become a subject matter Expert (SME)
• Conduct deep competitor assessments – across strategic roadmap, portfolio capabilities, go to market efforts, sales, service delivery and financials – so that the BU can better understand how ADP stacks up and identify opportunities
• Create and maintain competitive intelligence assets with a focus on delivering compelling content and creative storytelling to enable action
• Work cross-departmentally with multiple teams to develop self-service educational content, including delivering competitive training sessions
• Provide informed evaluations of competitors in key strategic dimensions, including technology, product, service, and marketing.

• Excellent leadership, teamwork, communication, and interpersonal skills
• 5+ years of experience, preferably in the HCM or B2B SaaS industry in a competitive Insights, Market Insights, consulting or Corporate Strategy role
• Well-organized, data driven, and comfortable managing multiple concurrent deliverables
• Ability to identify strategic needs with little direction
• Executive presence to gain the confidence of business leaders.
• Compelling storyteller: Leverages outstanding interpersonal, verbal, written communication, and presentation skills to present views in a persuasive manner, tailored to audience and objectives
• Familiar with the SaaS/enterprise software market; experience with HCM industry internationally is a strong plus

• Strong technical / computer skills including Microsoft Office Suite
• Ability to work effectively in dynamic, team-based environments across multiple functions.
• Ability to build and leverage internal relationships
• Demonstrate credibility as a subject matter expert in insights rooted in knowledge and experience
• Comfort with reading and using financial statements and strong business acumen
• Attention to detail but possessing practical business leverage mindset rather than a technical/academic research mindset
• Self-directed, goal oriented and personally accountable
• Knowledge of competitive and market insights tools Klue, AlphaSense, InfoDesk, MediaRadar, Clozd, Gong, CB Insights, etc.