HCM Strategist Service Strategy Team

United States·Miami Fl ( Sunset Drive - ) - MiamiNormalmid

Other

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Quick Summary

Key Responsibilities

Strategic Consultation: Designs and develops client engagement strategies to support long term client retention and business growth.

Technical Tools

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Responsibilities

~2 min read

→Strategic Consultation: Designs and develops client engagement strategies to support long term client retention and business growth. Identifies client business needs and correlating PEO solutions for client success through internal consultations with HR Business Partners, Key Account Executives - Client Relation Executives
→Industry Analysis: Use internal and external tools to understand market and industry trends to improve individual, work group, and/or organizational results; use understanding of major business functions, industry trends, and client organization's position to recommend effective business strategies and/or tactics
→Client Needs Assessment: Identifying targeted client business challenges, needs and their probable causes, providing and provoking convincing insights that compel decision makers to discover or reconsider unrecognized problems and opportunities along with the value of addressing them with new solutions to achieve better long-term results
→Client Retention: Drive client retention by positioning account engagement strategy that will help develop a value-based client relationship
→Customer Focus: Ensuring both internal and external client perspective is a driving force behind strategic priorities, business decisions, organizational process recommendations
→Associate Training: Executes virtual and in-person role based training for new HR Client Service associates. This includes collaboration with internal learning partners to curate content, build learning cirriculums and deliver training.
→Project Management: Strong focus on managing multiple, competing projects and priorities which support execution of key business initiatives within the PEO
→Revenue Generation: Is responsible for the needs analysis and presentation of new and optional products and services to the client base which can help the business reach its revenue goals and further add to the overall value proposition and client experience of the base
→Financial Analysis: Conducts financial analyses of client relationship and provides to internal service team with perspective on the value of services provided, as needed.

Requirements

~1 min read

Bachelor's degree or equivalent in education and experience
Minimum of 5 years of successful business leadership experience
Minimum of 3 years of successful TotalSource HRBP / Key Account Executive experience
Progressive management experience in a consulting or large corporate environment
Experience or familiarity in the PEO, Payroll or HR Outsourcing industries
Experience with multiple larger, complex clients, and dealing with a broad range of HR-related areas at senior levels of the organization.

Bachelor's degree or equivalent in education and experience
Minimum of 5 years of successful business leadership experience
Minimum of 3 years of successful TotalSource HRBP / Key Account Executive experience
Progressive management experience in a consulting or large corporate environment
Experience or familiarity in the PEO, Payroll or HR Outsourcing industries
Experience with multiple larger, complex clients, and dealing with a broad range of HR-related areas at senior levels of the organization.