Scheduler

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Location: 5821 S Williamson Blvd, Suite 101, Port Orange, FL 32128

Schedule: Per Diem PRN As needed

• Manages scheduling requests for outpatient tests and schedules patient exams in a timely and professional manner.
• Maintains scheduling system to ensure it is accurate, up-to-date, and without conflicts.
• Completes pre-registration for patient clinical and financial data over the phone timely, accurately, and courteously.
• Maintains electronic records, ensuring accurate and up-to-date account information.
• Manages all incoming lines, specialty calls, and calls to providers.
• Presides over all forms of office communication including telephone, e-mail, and fax.
• Liaises with insurance providers, case managers, central business office, third-party Medicaid eligibility vendors, and registrars.
• Commands comprehensive knowledge of patient accounts related to scheduling, pre-registration, benefits eligibility, and payment.
• Confers with patients before visits to ensure preparedness and set clear expectations.
• Obtains necessary information for verifications, authorizations, and collection of benefits.
• Identifies and addresses potential scheduling, account, or payment issues.
• Obtains pre-certification and benefits compliant with patient’s insurance carrier rules and regulations in preparation for admission.
• Other duties as assigned.

• 1+ healthcare experience [Required]
  
• 1+ previous patient scheduling or patient access experience [Preferred]
  
• Experience in office support or customer service [Preferred]

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.