✓Flexible time off policy
✓401K Company match (up to 4% - dollar for dollar)
✓Professional development, training, and tuition reimbursement programs
✓Excellent medical, dental, vision, and life insurance policy options
✓Opportunities for career advancement with an industry leading company!
✓Serve as a functional analyst for Oracle Order Management and Order-to-Cash processes.
✓Analyze, document, and implement enhancements for the end-to-end O2C business processes.
✓Facilitate workshops with business stakeholders to gather requirements and identify opportunities for process optimization.
✓Translate business requirements into functional specifications and solution designs.
✓Partner with technical teams to deliver scalable and sustainable Oracle solutions.
✓Drive standardization and adoption of best practices across global business operations.
✓Support and enhance Oracle EBS Order Management, Shipping Execution, Inventory, Pricing, Advanced Pricing, Accounts Receivable, and related modules.
✓Configure and maintain Order Management setups including:
Order Types
✓Holds
✓Workflow
✓Pricing Rules and Modifiers
✓Shipping Parameters
✓Customer Hierarchies
✓Credit Management
✓Troubleshoot complex production issues impacting order fulfillment and customer satisfaction.
✓Evaluate Oracle functionality and recommend improvements to support evolving business requirements.
✓Coordinate initiatives across the complete O2C lifecycle including:
Customer Master Data
✓Customer Pricing
✓Quote-to-Order
✓Order Management
✓ATP/CTP
✓Fulfillment
✓Shipping
✓Invoicing
✓Accounts Receivable Integration
✓Returns and RMAs
✓Cash Application
✓Collaborate with Finance teams to ensure accurate invoicing, revenue recognition, and financial reconciliation.
✓Support EDI transactions and trading partner integrations.
✓Work with customers, vendors, third-party providers, and middleware teams troubleshoot EDI transactions including:
850 Purchase Orders
✓860 Purchase Order Changes
✓830 Forecasts
✓862 Shipping Schedule
✓855 Purchase Order Acknowledgements
✓856 Advance Ship Notices
✓810 Invoices
✓Other customer-specific transactions
✓Partner with integration teams to support APIs, XML, middleware, and external application connectivity.
✓Work closely with Supply Chain Planning teams to align Order Management processes with Kinaxis planning capabilities.
✓Assist with data integrity, integration requirements, and process improvements between Oracle EBS and Kinaxis.
✓Support planning and fulfillment initiatives that improve customer service levels and supply chain performance.
✓Lead or participate in ERP projects, enhancements, upgrades, and business transformation initiatives.
✓Develop test strategies and execute:
Unit Testing
✓System Integration Testing
✓User Acceptance Testing
✓Coordinate deployment activities and end-user training.
✓Ensure adequate documentation exists for support and compliance requirements.
✓Bachelor's degree in Business, Information Systems, Supply Chain, Engineering, or related field.
✓7+ years of Oracle EBS Business Analyst experience.
✓5+ years of hands-on Oracle Order Management experience.
✓Deep understanding of end-to-end Order-to-Cash business processes.
✓Experience supporting high-volume order management and customer fulfillment operations.
✓Strong knowledge of:
Oracle Order Management (OM)
✓Advanced Pricing
✓Shipping Execution
✓Inventory
✓Accounts Receivable
✓Customer Master Data
✓Experience creating functional specifications and managing business requirements.
✓Strong analytical, troubleshooting, and problem-solving skills.
✓Excellent communication and stakeholder management skills.
✓Experience working in manufacturing or distribution environments.
✓Experience with EDI transaction processing and integration platforms.
✓Experience supporting Oracle XML Gateway, SOA, APIs integrations.
✓Experience with Kinaxis RapidResponse or Kinaxis Maestro.
✓Understanding of supply chain planning, demand planning, and fulfillment processes.
✓Experience supporting global ERP environments.
✓Knowledge of ServiceNow, Azure DevOps, or other project management platforms.
✓Exposure to Oracle Fusion applications.
✓Experience in AI, CoPilot, ChatGPT and/or Claude
✓Experience with automation tools (like UiPath)
✓Be recognized as an Oracle Order Management subject matter expert.
✓Possess extensive knowledge of Order-to-Cash business processes and industry best practices.
✓Build strong relationships across Sales, Customer Service, Operations, Supply Chain, Finance, and IT.
✓Demonstrate a continuous improvement mindset.
✓Thrive in a fast-paced environment while managing multiple priorities.
✓Drive measurable improvements in customer experience, operational efficiency, and system effectiveness.