Operations Coordinator

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for an Operations Coordinator to join the team in Richards Bay. This individual will be responsible for overseeing day-to-day operations, ensuring effective resource planning, task delegation and adherence to client specifications and AHK’s operational procedure.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people. Click here to find out more about AHK.

DO YOU HAVE WHAT IT TAKES?

To be successful at Alfred H Knight the incumbent will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE 

Essential

• Organize and manage daily workload/schedules across Richards Bay operations, ensuring supervisors process sampling work efficiently to meet client turnaround times
• Liaise with administration and laboratory departments to prioritize work per customer expectations
• Manage staffing contingencies (leave, illness, equipment breakdown, workload peaks) in consultation with the Branch Manager
• Ensure workforce is skilled, trained, and motivated; escalate resourcing/operational problems to the Branch Manager
• Uphold sampling/sample prep accuracy and compliance with documented methods; act as technical trouble-shooter for operational staff
• Maintain equipment/asset registers, efficiency/scale/oven test registers, and sample reception/removal logs
• Handle staff attendance, punctuality, disciplinary matters (with HR), and time sheet capture
• Report daily to the Branch Manager and hold regular team meetings on operational/personnel issues

Required Competencies

• Strong Numeric and Computer Literacy
• Ability to delegate responsibilities while maintaining organisational control 
• Trained in conflict management and effective interpersonal skills
• Highly proficient in English (verbal and written)
• Demonstrate leadership; ability to multitask activities simultaneously to accomplish a goal
• Ability to work independently with minimum supervision and within a team
• Attention to detail, flexible, adaptable
• Good time management, energetic and self-starter
• Committed to safe working practices
  

Required Qualifications

• Grade 12 with Mathematics and Science
• Diploma in Operations Management qualification or related field
• Supervisor Certificate is an added advantage

Required work experience

• 5-10 years’ experience in managing/ leading a group of people 
• 5 years' minimum experience in the commodity surveying, specific to metals and minerals
• Knowledge of sampling methodology
• Knowledge of labour and safety regulations
  
• Knowledge of general business software and aptitude; proficiency in Microsoft Office (Word, Excel, Outlook)
  

Required Languages

• Highly proficient in English (Verbal and written)

BENEFITS 

We are offering an excellent opportunity with a salary and benefits package to match including pension, life assurance and an employee assistance programme.

If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

Alfred H Knight is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community in line with our Employment Equity Plan.