Chief Agency Officer

Join us as Chief Agency Officer to take your distribution leadership career to the next level with a global market leader.

Our Agency team plays a critical role in driving profitable growth through the development of high-performing distribution channels. By building and expanding agency partnerships, enhancing producer productivity, and delivering market-leading solutions to customers, the team supports AIG's growth ambitions across Consumer and Commercial lines of business.

The Chief Agency Officer is responsible for setting and achieving sales targets across agency distribution channels and lines of business. This role provides leadership and oversight for agency development, sales management, channel profitability, and distributor engagement while working closely with Consumer and Commercial business leaders to drive sustainable growth.

• Drive agency growth and profitability through effective recruitment, sales management, and channel development strategies.
• Partner with business leaders to develop value propositions, business plans, budgets, and sales strategies that support growth objectives.
• Monitor market dynamics and performance metrics to identify opportunities, improve competitiveness, and optimize channel performance.
• Utilize data, analytics, and management reporting to drive productivity, retention, profitability, and budget achievement.
• Ensure processes, technology, and service capabilities effectively support agency sales teams, producers, and customers.
  

• Develop and execute the agency distribution strategy to drive profitable growth while supporting Consumer and Commercial business objectives.
• Lead agency recruitment, development, and performance management initiatives to build productive, professional, and profitable distribution channels.
• Establish and implement sales management disciplines, KPIs, incentive programs, and channel strategies to maximize productivity and channel profitability.
• Design and deliver training, coaching, and development programs to enhance producer and sales management capabilities.
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• Monitor channel performance, profitability, and market opportunities, implementing initiatives to drive growth and improve competitiveness.
• Foster effective channel governance and stakeholder collaboration, ensuring alignment with business priorities and delivering value to customers and distribution partners.

• Ensure agency distribution activities operate in compliance with applicable regulations, AIG policies, and the Code of Conduct.
• Maintain strong governance through effective oversight, audits, and adherence to underwriting and operational requirements.
  

• Bachelor's degree in Business, Marketing, Finance, or a related field; MBA or other relevant postgraduate qualification preferred.
• Extensive experience in insurance distribution, sales leadership, and channel management, preferably within General or Life Insurance.
• Proven track record of driving agency growth, profitability, and business development.
• Strong understanding of agency distribution, producer management, and local insurance market practices.
• Demonstrated ability to lead, coach, and develop high-performing sales and distribution teams.
• Strategic thinker with strong analytical, execution, and problem-solving skills.
• Strong stakeholder management and relationship-building capabilities across internal and external partners.
• Hands-on leadership style with the ability to drive results and execute business objectives.
• Excellent communication and influencing skills.
• Proficiency in Thai and English, both written and spoken.

Ready to make a bigger impact?

We look forward to your application.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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