Manager - DM Campaign Management

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

You are respected for your expertise and/or ability to drive Digital Direct Marketing campaign management with end-to-end processes.  You balance the needs of multiple stakeholders, making sound decisions using data, analytic, experience to drive campaign execution with KPIs achievement as per campaign approval. Ultimately, you take ownership for key outcomes.

1. Sponsor / Account Management

•     Partner relationship management and collaboration with business partners in order to   

       enhance business opportunities over acquisition, cross-sell and other campaigns

       maximization to achieve revenue stream

2.  Customer Marketing and Campaign Management

•     Responsible for new campaign development, organizes and implements cross marketing

       within Consumer portfolio specific to Accident & Health product and other Consumer

       products. Campaign implementation and monitoring and drive performance to achieve

       campaigns KPI

•     Conduct campaign analysis by analyzing campaign results and making suggestions or

       adjustment. Ensure timely implementation, pre-and post-campaign communication, and

       administration.

•     Achieve revenue, campaign profitability targets and spend efficiency. Control and manage

       Profit and loss of overall campaign launched.

•     Dealing with Tele Marketing, Product team and other related parties and drive for an

       excellent performance outcome.

•     Operational management handling such as reporting, agreements, campaign brief,

       Tele sales script and etc.  

•     Other responsibilities as assigned by Supervisor or Head of Department

•     Self-driven individual

•     Strong verbal and written communication skills in both Thai and English, combined with ability to influence people

•     Strong customer management, campaign management & analytical skills

•     Strong sense of ownership and responsibility

•     Strong interpersonal skills

•     Ability to work under time constraints and meet deadlines

•     Ability to effectively interact with people at all levels of the organization

•     Strategic thinker, innovative, creative, and collaborative

•     Min. bachelor’s degree (MBA preferred)

•     Minimum 3 years work experience in Insurance, Financial Services or Consumer Goods is 

       preferred

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

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