~5mo ago

F&B Server

United States·Louisvillemid

RetailRestaurant Server

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Quick Summary

Key Responsibilities

Greet guest, present menus, answer questions and suggest food and beverage items. Takes food and beverage orders.

Requirements Summary

Basic mathematical skills Must be able to work a flexible schedule including overtime, weekends and holidays. Willing to perform job functions with attention to detail, speed,

Technical Tools

RetailRestaurant Server

Responsibilities

~2 min read

→Greet guest, present menus, answer questions and suggest food and beverage items.
→Takes food and beverage orders.
→Upsell any food and beverage items
→Relays orders to kitchen and serves food to guests
→Monitors tables in assigned section ensuring all guests are served.
→Ensuring all meals are satisfactory to the guests.
→Resolve guest complaints, ensuring guest satisfaction.
→Computes bill and accepts payment; tracks sales receipts.
→Ensures tips are reported properly for tax processing.
→Responsible for stocking station and completing pre and post job duties as outlined by management
→Input order into system and ensure transmission of food orders is verified by Kitchen.
→Legibly document orders when system is down and distribute food orders to Kitchen.
→Retrieve all alcoholic beverage items from bar and serve to guest.
→Adhere to payment, cash handling, and credit card policies/procedures.
→Extend appreciation for guest’s patronage and invite them to return.
→Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
→Check identification of customers to verify they are of legal drinking age. Refuse to serve beverages in a polite manager to guests who are not of legal age.
→Assist with setup and break down of food and beverage items within the restaurant and event spaces
→All other duties as assigned

Requirements

~1 min read

Basic mathematical skills
Must be able to work a flexible schedule including overtime, weekends and holidays.
Willing to perform job functions with attention to detail, speed, and accuracy
Ability to think clearly, can remain calm, and solve problems using good judgment
1 year of customer service experience preferable in hospitality
High School or equivalent preferred
One must be a minimum of 20 years of age to serve alcoholic beverages to hotel guest per KY Liquor Law

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Part-time

Work Location: In person