Software Engineer - Site Reliability Engineer

Alkira is transforming the way enterprises build and manage their global networks. Our Network Infrastructure as-a-Service platform delivers a simple, on-demand, and fully managed network solution that connects users, sites, and clouds with integrated security and operational visibility. We partner with leading cloud providers, service integrators, and technology vendors to help customers accelerate digital transformation.

The Role

Are you passionate about building cloud networking infrastructure? Do you live and breathe Kubernetes and microservices? Join our innovative team at Alkira, Inc., a Network Infrastructure On-Demand company. As we continue to reinvent networking for the multi-cloud era and as our customers continue to grow with us, we are expanding our Engineering team in India.

We are looking for Site Reliability Engineers who can manage, maintain and troubleshoot Alkira's world class cloud networking solution round the clock. In this role, you will work in a product company where you get to sharpen your existing skills and get exposed to a wide range of technologies and constructs ranging from microservices, devops methodologies, Kubernetes, Terraform, data networking and security.

Location: This is a 100% remote position located in India, no relocation

Responsibilities:

• You will be responsible for the availability and integrity of the infrastructure that underpins Alkira’s Cloud Networking platform 
• You hold the production systems together; troubleshoot issues that arise in production deployment
• Provide 24x7 coverage as a part of scheduled shift and on-call rotation
• Work with multiple tools like Prometheus, Grafana, Jira etc. to monitor, manage, triage and document infrastructure issues in real time
• Automate infrastructure deployment using CI/CD
• Build necessary tools to evolve how we maintain and monitor our solution
• Develop and execute system and integration test plans 

Requirements:

• At least 2 years’ experience in management of production systems 
• Self starter and a solution oriented mindset. You see potential challenges as opportunities to learn and grow
• Experience with cloud providers, AWS, Azure or GCP
• Experience with computer networking and network technologies
• Experience with CI/CD pipelines such as Concourse-CI, Jenkins.
• Experience with Kubernetes
• Excellent problem-solving skills and ability to quickly grasp new concepts
• Highly desirable candidates with Hashicorp Certified: Terraform Associate

About Alkira

Alkira, a Lumen Connect® solution, is building the future of enterprise networking: one programmable platform to connect, secure, and operate every cloud, site, partner, data center, and AI workload.

Founded by Amir and Atif Khan, the creators of Viptela and pioneers of the SD-WAN market, Alkira was built to radically simplify how enterprises deploy and manage network infrastructure. Today, as part of Lumen, we are bringing that cloud-native operating model to a global network foundation trusted by the world's largest enterprises.

Our platform helps customers move faster without managing hardware, stitching together providers, or operating fragmented cloud networks. Teams can build and scale connectivity on demand, apply consistent security and segmentation, and gain visibility across distributed environments from one place.

At Alkira, you'll help shape the next chapter of networking: cloud-like consumption, private-network performance, and total control across the enterprise. We move fast, solve hard problems, and build technology that changes how global businesses connect.

Life at Alkira, a Lumen Connect Solution

Life at Alkira is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  To learn more about Life at Alkira, a Lumen Connect Solution
and how we live into the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

 

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

 

Privacy Notice

Alkira, a Lumen Connect Solution is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Alkira's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

 

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Alkira, a Lumen Connect Solution does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Alkira, a Lumen Connect Solution, they are not for employment with us but may relate to another company with a similar name.

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