Allocations and Administration Officer

In this role, you will be responsible for managing care staff placements, ensuring seamless shift fulfilment, and maintaining strong relationships with clients and support workers.

• →Fill and manage home care shifts across various locations
• →Handle customer and client shift requests efficiently
• →Maintain accurate staff rosters and case management records
• →Ensure compliance requirements for all home care staff are met
• →Build and maintain strong relationships with clients and care staff
• →Provide excellent customer service and respond to inquiries promptly

• Superior customer service and communication skills
• Strong organisational and problem-solving abilities
• Ability to build and maintain relationships with clients and care staff
• Experience in office administration and rostering systems
• Understanding of NDIS and homecare packages (desirable)

Ontime Healthcare is a leading provider of high-quality home care, hospital, and nursing home staffing solutions across VIC, NSW and QLD. We are dedicated to delivering exceptional care through a team of skilled Nurses and Support Workers.