Fleet Operations Associate Director

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer.  As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

We are seeking a strategic and experienced Fleet Operations Associate Director to lead Amgen’s enterprise fleet program. This role establishes the program strategy and governance needed to deliver safe, compliant, cost-effective, and reliable mobility services that enable the field organization.

The Fleet Operations Associate Director will lead a team and serve as the senior business owner for Amgen’s third-party fleet management partner. The role will shape vendor strategy, drive enterprise performance, manage material risks and investments, and partner with senior leaders across the organization to evolve the program in line with business needs.

Key Responsibilities

• →Fleet Strategy & Governance: Develop and execute Amgen’s multi-year fleet strategy, operating model, policies, procedures, and governance framework, aligned with field needs, enterprise priorities, and applicable regulatory requirements.
• →Enterprise Leadership: Lead, develop, and coach the Fleet Operations team. Set priorities, establish operating rhythms and performance expectations, and provide leadership for complex operational decisions and escalations.
• →Vendor Strategy & Accountability: Own the strategic relationship with the fleet management partner and other key suppliers. Lead contract and business reviews, define service-level agreements and KPIs, manage escalations, and serve as the final point of accountability for vendor performance, service failures, and material driver issues.
• →Financial Stewardship: Own fleet program financial performance, including budget planning, forecasting, investment decisions, and cost optimization. Build business cases and recommend actions that balance service, risk, and total cost of ownership.
• →Risk, Safety & Compliance: Set the framework for vehicle, driver, and vendor compliance. Partner with Environmental Health & Safety, Legal, Risk Management, HR, and other functions to strengthen driver safety, accident management, insurance, and regulatory controls.
• →Fleet Lifecycle & Asset Optimization: Provide oversight of end-to-end fleet lifecycle strategy and day-to-day execution, including vehicle selection, sourcing, ordering, registration, maintenance, rentals, storage, remarketing, and disposal. Drive effective asset utilization, renewal planning, and reliable service delivery.
• →Data, Insights & Executive Reporting: Establish the analytics and reporting framework for fleet performance. Translate data into actionable insights and present recommendations, risks, and outcomes to senior leadership.
• →Cross-Functional Partnership: Build influential partnerships with Field Leadership, Finance, Payroll, Accounts Payable, Global Strategic Sourcing, Sustainability, Occupational Health, Staff Relations, and other stakeholders to deliver an integrated fleet experience.
• →Program Transformation: Identify emerging mobility, sustainability, technology, and process opportunities. Lead major initiatives and continuous improvement efforts that enhance service, simplify operations, and improve program resilience. Translate strategy into operating plans and ensure successful adoption across the organization.
• →Issue & Change Leadership: Lead response to significant operational, vendor, or compliance issues. Direct cross-functional teams through complex changes while maintaining clear communication, a positive driver experience, and continuity of day-to-day operations.