Technical Sales Engineer

The surgical robot that assists a surgeon. The autonomous vehicle that navigates a warehouse floor. The train control system that keeps thousands of commuters on schedule. Somewhere inside that technology is an ADLINK product. 

Ampro ADLINK Technology designs and manufactures embedded computing hardware for industries where failure is not an option. Industrial automation, robotics, autonomous vehicles, healthcare, and intelligent transportation are just some of the markets we serve. Our products sit at the edge of these systems, processing data and providing real-time control where it happens, when it happens, not in a distant cloud. 

Founded in 1995 and headquartered in Taiwan, we operate across the US, UK, Singapore, China, Japan, Korea, and Germany with products deployed in more than 40 countries. Our San Jose office drives our business across the Americas and works closely with technology partners, including Intel, NVIDIA, AMD, Qualcomm, and NXP. 

If you want to work on hardware or software that ships into real-world applications — not prototypes, not demos — and grow alongside a team that has been leading-edge computing for three decades, we want to hear from you. 

Whether you are a seasoned engineer or early in your career, what you build here will end up in the real world. 

• Manage new opportunities that require Technical Sales Engineer support through the use of SalesForce.
• Work with the ADLINK sales team to win custom system level design opportunities which will include travel for onsite customer meetings.
• Create customer facing presentations and documentation materials specific to technical content. Do not let the Sales team create this content, this is the responsibility of the Technical Sales Engineer.
• Work with PSM team, when necessary, to support new opportunities that require detailed technical support.
• Create and provide detailed, customer facing, technical content which will be used in Proposals and Statement of Work (SOW). 
• Strong communication skills including presenting to the customer.
• Strong Technical Program Management skills required to lead development of projects during the NPI process.
• Support customers technical requests and issues, drive to root cause, and bring value to our customers by being responsive to their needs.
• Track and manage ODM/DMS+ projects using Excel for action trackers to ensure project performance and customer expectations are met.
• Create and manage project schedules (MS Project) to maintain project timelines for ODM/DMS+ and customized projects.
• Lead hardware design activities from prototype to production phases, driving resolutions for customer reported issues.
• Help develop NRE, Tooling, and certification plans.
• Review and identify gaps in BOM Costs by working with internal AATI engineering teams, the Business Unit, and DMS+ as appropriate.
• In San Jose Office as needed.
• Help develop NRE, Tooling, and certification plans.

• Provide regular management reports detailing team metrics including work loading, schedule tracking, project cost tracking, and others as agreed too.
• Mentor, train, and nurture junior team members on ADLINK process; correct design techniques and best practices

• Medical, Dental, and Vision Insurance
• Life, AD&D, Short Term Disability, and Long-Term Disability insurance
• 401k retirement plan
• HSA, Health Care FSA and Dependent Care FSA
• Vacation and Sick Leave
• Paid holidays

• While performing the duties of this job, the employee is frequently required to sit; regularly use hands to handle, or feel objects, tools, or controls; talk and hear; and doing things such as analytical work or reports, which requires focus, while utilizing a computer.
• Must be able to operate general office equipment.
• Physical stamina to stand, reach, bend, lift, grasp, and kneel.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually quiet to moderate.