Security Officer

Andy Frain Services is seeking a dependable, professional, and customer-service-oriented Part-Time Security Officer to join our security team at the International Motorsports Center (IMC), a corporate office facility in Daytona Beach, Florida.

This position requires an individual who can effectively balance security responsibilities with a welcoming and professional front-desk presence. The ideal candidate must demonstrate excellent communication skills, strong attention to detail, sound judgment, and the ability to independently manage assigned responsibilities while maintaining a safe and secure environment for employees, visitors, vendors, and guests.

As one of the first points of contact for individuals entering the facility, the Security Officer is expected to represent both Andy Frain Services and the client with professionalism, courtesy, and integrity.

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  Front Desk Operations: Maintain a professional and welcoming presence at the security reception desk, greet visitors, answer questions, and provide appropriate assistance.

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  Access Control: Monitor and control entry into the facility, verify identification and authorization, maintain visitor/vendor logs, and enforce established access procedures.

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  Security Patrols: Conduct routine interior and exterior walking patrols, inspecting doors, entrances, stairwells, common areas, and other designated locations for safety and security concerns.

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  Incident Reporting: Identify, respond to, and accurately document incidents, accidents, injuries, suspicious activity, and security-related concerns using established reporting procedures.

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  Daily Activity Reports (DARs): Maintain accurate, detailed, and chronological records of daily activities, patrols, observations, and significant events.

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  Emergency Response: Follow established emergency procedures for medical emergencies, fire alarms, evacuations, suspicious activity, and other incidents requiring security intervention.

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  Camera Monitoring: Observe surveillance systems when assigned, identify unusual activity, and notify management of potential security concerns.

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  Customer Service: Provide courteous assistance to employees, visitors, contractors, and guests while maintaining appropriate security protocols.

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  Communication: Maintain clear and professional communication with fellow officers, supervisors, management, and emergency responders.

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  Policy Compliance: Follow all Andy Frain Services policies, client-specific Post Orders, established security procedures, and applicable safety requirements.

• Must possess a valid Florida Class D Security Officer License (hard card).

• Must be available to work all three assigned shifts: Sunday 8:00 AM–4:00 PM, Monday 4:00 PM–12:00 AM, and Tuesday 4:00 PM–12:00 AM.

• Must demonstrate experience or proficiency in front-desk operations, visitor management, and access control.

• Must be capable of conducting walking patrols and performing assigned security duties.

• Must possess strong written communication skills and the ability to complete detailed incident reports and Daily Activity Reports (DARs).

• Must have basic computer proficiency, including email, electronic logs, and security reporting systems.

• Must demonstrate excellent customer service, interpersonal communication, and conflict-resolution skills.

• Must maintain a neat, well-groomed, and professional appearance in accordance with company uniform and grooming standards.

• Must be punctual, dependable, attentive, and capable of working with minimal supervision.

• Must exercise sound judgment, discretion, and confidentiality when handling sensitive information.

• Must be able to follow written and verbal instructions and comply with established Post Orders and emergency procedures.

• Previous security experience in a corporate office, commercial facility, or professional business environment.

• Experience with electronic access-control systems, CCTV monitoring, and visitor-management procedures.

• Experience preparing professional incident reports and maintaining electronic security activity logs.

• Familiarity with emergency response, evacuation procedures, and basic incident management.

• Previous experience in reception, concierge, hospitality, or customer-facing positions.

The successful candidate must understand that the IMC is a professional corporate environment where appearance, conduct, communication, and discretion are essential.

Officers must demonstrate a welcoming attitude while remaining observant, security-conscious, and prepared to respond appropriately to incidents or emergencies.

Professionalism, accountability, attention to detail, and customer service are fundamental expectations of this assignment.