Floor Security Monitor

Anovaeon, LLC serves as a dedicated strategic partner to government and other customers. We provide a range of professional services, including specialized facilities, customized logistics support, and direct care services.

• Monitor assigned areas of the facility to ensure safety, order, and appropriate activity.
• Observe individuals and facility conditions and report safety, security, or behavioral concerns to appropriate staff.
• Conduct routine safety checks of assigned areas and document findings.
• Maintain awareness of movement and activity within assigned zones.
• Respond to and report incidents, disturbances, or unusual activity in accordance with facility procedures.
• Support a safe and respectful environment through presence and awareness.

• Monitor assigned areas for safety hazards or maintenance concerns.
• Report broken equipment, unsafe conditions, or environmental issues promptly.
• Ensure common areas remain orderly and accessible.
• Support basic facility readiness and safety standards.

• Document and report all incidents, observations, and safety concerns accurately.
• Communicate clearly with leadership and team members regarding facility status.
• Participate in shift briefings and handoff communications.
• Maintain accurate logs and reports as required.
• Escalate concerns appropriately and in a timely manner.

• Use verbal de-escalation techniques when appropriate to support safe interactions.
• Maintain a calm and professional presence at all times.
• Notify appropriate staff when additional support is needed.
• Support resolution of minor conflicts through observation and reporting.

• Follow all federal facility policies and procedures.
• Maintain professional boundaries at all times.
• Complete required training and certifications.
• Follow mandatory reporting requirements.
• Adhere to all safety and security protocols.

Required Qualifications & Core Competencies:

• High School Diploma or GED required; Associate's or Bachelor's degree in Human Services, Social Work, Psychology, Criminal Justice, Sociology, Education, or a related field preferred.
• Minimum one (1) year of experience working with children, families, vulnerable populations, residential programs, social services, education, or a related field.
• Experience working with culturally diverse populations preferred.
• Strong interpersonal and communication skills.
• Ability to work effectively in a fast-paced environment and maintain professionalism under pressure.
• Strong organizational and documentation skills.
• Ability to follow policies, procedures, and supervisory direction.
• Must be able to speak, read, and write English proficiently to ensure effective communication with staff, visitors, government officials, and other contractor personnel.
• Experience with data entry, electronic records management, or case management systems preferred.
• Ability to maintain accurate records and handle confidential information appropriately.

Desired Skills:

• Experience working with diverse populations.
• Bilingual in Spanish or other commonly encountered language preferred
• Training or experience in trauma-informed care, crisis intervention, behavioral support, or de-escalation techniques.
• Experience in residential facilities, shelters, family services programs, detention settings, or other 24-hour operations.
• Experience working on government contracts or within federally regulated environments

Conditions of Employment:

• Employees must be a U.S. Citizen or a Legal Permanent Resident
• Employment is contingent upon successful completion of the following screening:
• • Federal background investigation (up to and including a Tier 4 DHS clearance)
  • Criminal history check
  • Verification of employment and education history
  • Compliance with all government credentialing requirements
  • Drug Screening
• Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.
• Must be able to speak, read, and write in English
• Anovaeon operates 24 hours/365 days and requires the flexibility to work additional hours, nights, weekends, and holidays
• Must show proof of eligibility to work in the U.S.
• Internal background check to the satisfaction of contract requirements.
• If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.

Physical Requirements:

• Ability to stand and walk throughout the facility for extended periods.
• Ability to respond quickly to operational incidents and emergencies.
• Ability to lift, carry, and move materials up to 50 pounds.
• Ability to sit for extended periods while completing documentation and reports.
• Visual acuity sufficient to monitor facility operations and review documentation.
• Auditory ability sufficient to communicate effectively and respond to operational concerns.

Work Environment:

• Fully on-site position within a federally contracted short-term residential ICE facility in Alexandria, LA
• Fast-paced, high-tempo operational environment requiring composure, attention to detail, cultural sensitivity, and professionalism at all times. 
• Work schedules include 24/7 coverage, and may include shifts overnight, evenings, weekends, and holidays.

Other Duties & Information:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.