Process & Operational Excellence Delivery Manager

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

• →Attention to detail and pride in delivering high quality outputs.
• → Self-driven, autonomous with strong results orientation.
• → Excellent communication skills (both written and verbal), as well as attention to detail while developing and presenting to senior leaders of the company.
• → Strong organisational skills.
• → Ability to effectively interpret data and measure performance.
• → Ability to handle changing priorities and use good judgement when working in challenging situations.
• → Ability to multitask whilst maintaining focus.
• → Hands on application of core AMS (Lean) tools and methodology, including process mapping, data collection and analysis, root cause problem solving and performance management frameworks.
• → Demonstrate proficiency in project and program management

• Academic qualifications: Degree preferred
• Relevant business improvement qualifications, e.g. LSS Black Belt, Lean Competency System.
•  Project or Programme Management qualifications; Prince2, Scrum Master, Agile PM.

• 5+ Years as a lean practitioner with demonstrated success in supporting change.
• Financial Services and an understanding of Operational Management Practices.
•  Development & Implementation of Lean / Continuous improvement initiatives.
• Demonstrated experience as a qualified Lean / Process Improvement leader, preferably within an Insurance or Financial Services environment

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.