Chief Operating Officer

On behalf of our client, we are seeking a highly skilled and accomplished Chief Operating Officer to join the company in Riyadh. Job Summary The COO will be a key member of the executive team, reporting directly to the CEO. You will be responsible for overseeing and optimizing all day-to-day business operations to enable rapid growth and ensure operational efficiency. This is a strategic, high-impact role where you will draw upon your extensive experience in the high-tech industry and banking sector to drive the company's operational and financial performance. Develop and implement innovative operational strategies, policies, and procedures to support the company's long-term strategic objectives Lead cross-functional teams to streamline workflows, improve productivity, and eliminate bottlenecks Oversee the technology roadmap and infrastructure to ensure reliable, scalable, and secure systems that support the company's growth Manage the customer support team to deliver an exceptional user experience and drive customer satisfaction Analyze key performance metrics and identify opportunities for process improvements and cost savings Collaborate with the leadership team on budgeting, forecasting, and resource allocation to optimize financial performance Hire, develop, and retain top talent across all operational functions Requirements 10+ years of progressive experience in operations management, ideally in a fast-paced, high-growth FinTech company Bachelor's degree in Business, Engineering, IT or a relevant technical field (Master's degree preferred) Extensive experience in the banking or financial technology industry, with a deep understanding of industry trends and best practices Highly tech-savvy, with the ability to understand and leverage the latest technologies, tools, and systems to enhance cross-functional collaboration and productivity Proven track record of driving operational excellence and efficiency in a high-tech or financial services environment Strong strategic mindset with the ability to think several steps ahead and anticipate future needs Excellent analytical and problem-solving skills with attention to detail Exceptional communication and interpersonal skills to effectively collaborate cross-functionally Experience leading and motivating teams in a dynamic, entrepreneurial environment