Technician Expert

Contingent Opportunity | Vienna, VA | Secret Clearance 

Aretum is a mission-driven organization committed to delivering innovative, technology-enabled solutions to our customers across defense, civilian, and homeland security sectors. Our teams work at the intersection of strategy, technology, and transformation, helping agencies solve their most critical challenges. We believe in investing in our people and creating a culture where collaboration, inclusion, and professional growth are at the forefront. 

Aretum is seeking a Technical Expert to deliver advanced technical assistance for hardware, software, networking, and infrastructure implementations. The successful candidate will collaborate with government and contractor stakeholders, deliver accurate work products, and follow applicable federal customer procedures. 

Due to the nature of our work as a federal consulting organization, employees may be expected to handle Controlled Unclassified Information and must adhere to applicable safeguarding and compliance requirements. 

• →Diagnose and resolve advanced software, hardware, network, and internetworking issues. 
• →Plan and coordinate site surveys, hardware and software deployment, installation, testing, and reporting. 
• →Design, install, test, and troubleshoot network cabling and related infrastructure components. 
• →Apply cabling specifications, networking standards, troubleshooting tools, and security procedures. 
• →Advise users and management on appropriate hardware, software, network usage, and security practices. 
• →Lead or guide less experienced technical staff and coordinate schedules for technical work. 
• →Prepare technical findings and advise on corrective actions for complex operational problems. 

• Bachelor’s degree in a relevant field. 
• Advanced knowledge of enterprise hardware, operating systems, network troubleshooting, network cabling standards, and secure infrastructure installation. 
• Ability to communicate technical findings and provide guidance to users and teammates. 
• Strong written and verbal communication, collaboration, documentation, and problem-solving skills. 
• Current CompTIA Security+ certification or another current certification appropriate to the position and accepted by the customer is required. 
• Current CompTIA Security+ or other position-appropriate certification, where required by the applicable contract. 
• Ability to troubleshoot complex desktop, server, connectivity, and peripheral incidents and recommend durable fixes. 
• Skill guiding technicians through incident prioritization, configuration management, and secure infrastructure changes. 

• Familiarity with federal IT environments, cybersecurity practices, system lifecycle documentation, and customer service processes. 
• Experience with network cabling/testing, switches, routers, Active Directory, and enterprise endpoint tools. 
• Knowledge of ITIL-style incident/problem management, patching, and baseline security practices. 

Work Location: Vienna, Virginia. On-site work expectations and any travel requirements will be determined by final contract and customer needs and communicated during the recruiting process. 

Aretum is committed to fostering a workplace rooted in excellence, integrity, and equal opportunity for all. We adhere to merit-based hiring practices, ensuring that all employment decisions are made based on qualifications, skills, and ability to perform the job, without preference or consideration of factors unrelated to job performance. 

As an Equal Opportunity Employer, Aretum complies with all applicable federal, state, and local employment laws. 

We are proud to support our nation’s veterans and military families, providing career opportunities that honor their service and experience. 

If you require reasonable accommodation during the hiring process due to a disability, please contact hr@aretum.com for assistance. 

Equal Opportunity Employer/Veterans/Disabled 

Applicants must be legally authorized to work in the United States. This position requires a Secret security clearance, with continued eligibility and maintenance subject to applicable government requirements.