Evening & Weekend Operations Manager - Hotel Peter & Paul

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.  

• Act as Manager on Duty, overseeing all hotel operations during evenings and weekends
• Serve as the primary point of contact for staff and guests during assigned shifts
• Ensure the property is operating smoothly, safely, and in alignment with Hotel Peter and Paul standards

• Provide warm, attentive, and personalized service reflective of the hotel’s ethos
• Handle guest concerns, service recovery, and special requests with care and discretion
• Anticipate guest needs and proactively enhance the experience

• Support front desk operations, including arrivals, departures, and concierge services
• Assist with escalated situations and ensure service standards are upheld
• Maintain strong communication with the daytime team for continuity

• Oversee housekeeping performance to ensure rooms and public spaces meet quality standards
• Partner with maintenance to address issues quickly
• Execute projects in conjunction with operations teams
• Conduct regular walkthroughs of guest rooms and public areas

• Oversee evening and weekend events, including weddings, private gatherings, and cultural programming that happens at the hotel
• Act as liaison between hotel operations and sales - using resumes to monitor happenings

• Lead and support staff with a hands-on, collaborative approach
• Foster a calm, respectful, and solutions-oriented work environment
• Provide guidance and real-time decision-making across departments

• 2+ years of experience in hospitality, hotel operations, or a related field
• Strong leadership presence with the ability to make thoughtful decisions quickly
• Excellent communication and interpersonal skills
• Ability to multitask and adapt in a fast-paced, service-oriented environment
• Availability for evenings, weekends, and holidays
• Boutique hotel or independent hospitality experience
• Experience with hotel systems (PMS) and other systems
• Hands-on, visible presence throughout the property
• Detail-driven with a strong sense of care for both guests and the space
• Calm, intuitive, and solution-oriented