Program Coordinator (Human Rights, Austin Equity and Inclusion)

About This Position

Under general supervision or working independently, this position is responsible for coordination of a variety of community activities and programs.

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

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  Develops and implements a variety of programs, projects and activities.

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  Coordinates with existing organizations to address community economic or social service needs.

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  Conducts needs assessments and meets with community residents, leaders, and community groups to identify needs and available resources.

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  Collaborates with other organizations to plan and develop programs and activities or improve coordination of existing services.

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  Researches funding sources, develops short- and long-range plans, and compiles informational reports.

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  Serve as City representative before community groups, businesses, and/or the media.

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  Recruits, trains, and supervises volunteers.

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  Assists in the development and monitoring of project and/or program budgets.

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  Assists in the development of short- and long-range plans.

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  Assists in the development and implementation of operating policies and procedures.

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  Ensures compliance with City and other regulatory agency requirements and policies.

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  May provide leadership, work assignments, evaluation, training, and guidance to others.

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of applicable processes, techniques, and methods.

• Knowledge of City practice, policy, and procedures.

• Skill in handling conflict and uncertain situations.

• Skill in handling multiple tasks and prioritizing.

• Skill in using computers and related software applications.

• Skill in data analysis and problem solving.

• Skill in conducting presentations on behalf of a public entity. 

• Ability to establish and maintain effective communication and working relationships with City employees and the public.

• Ability to work with frequent interruptions and changes in priorities.

• Ability to train others. 

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a field related to the job.

• Experience may substitute for education up to a maximum of four (4) years.

• Experience managing complex programs or projects involving multiple stakeholders, competing priorities, and measurable outcomes.

• Experience building and maintaining collaborative partnerships with community organizations, governmental agencies, and diverse stakeholder groups.

• Experience facilitating meetings, public engagement, and presentations for diverse audiences.

• Experience analyzing qualitative and quantitative data to inform policy, program development, and equity-centered decision-making.

• Knowledge of human rights, equity, civil rights, or social justice principles and experience developing or implementing initiatives that advance equitable outcomes.

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This role is housed within Austin Equity and Inclusion – Human Rights Division. Austin is committed to becoming the most livable city for all identities by fostering a culture of inclusivity and systemic change. This commitment is reflected in the City’s efforts to improve the quality of life for all Austinites.  

Austin Equity and Inclusion (AEI) has 3 divisions within its office: Human Rights Division, Equity Division and Civil Rights division. The mission of Austin Equity and Inclusion is to transform systems to increase access, remove barriers to opportunity, address discrimination, and foster a community where all identities are respected.  AEI ensures full compliance with applicable state and federal mandates, including local city ordinances, the Americans with Disabilities Act (ADA), and Title VI of the Civil Rights Act of 1964. AEI also oversees racial equity work, immigrant affairs, veterans, fair housing, equal employment, fair chance hiring, ADA-title II, Title VI, public accommodation, CROWN Act and tenants’ right to organize. 

Specifically, within the Human Rights Division – the department champions the rights and freedoms of all Austinites by:

• Promoting dignity, safety, and belonging for every resident.

• Ensuring all people—regardless of background or identity—are free from discrimination and able to fully participate in public life.

• Expanding access to services, promoting inclusion, and removing systemic barriers to opportunity.

• Connecting residents to their rights, essential resources, and tools to navigate complex systems.

• Leading the “We All Belong” campaign to strengthen civic engagement and foster a shared sense of belonging.

The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history.

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.

• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates.

• A résumé is required but will not substitute for a complete employment application. Please include contact information from previous employers.

• A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.

Location: One Texas Center, 505 Barton Springs Road, Suite 500, Austin, TX 78704

Hours: Monday – Friday, 8:00am to 5:00pm

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

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• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.