Program Manager II

About This Position

Under limited direction, responsible for developing, implementing and managing moderately complex program(s) that integrates multiple elements or projects to achieve a defined objective. 

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• →Develops and implements full-scale programs that may have multiple internal and external stakeholders.
• →Determines program goals, objectives, and resource requirements.
• →Establishes program standards, methods, policies, and procedures.
• →Coordinates and collaborates with multiple stakeholders involved in or affected by programs.
• →Monitors and evaluates program effectiveness, and implements improvement strategies.
• →Develops, manages, and monitors the program budget and associated projects and provides financial information.
• →Assists in the development, management, and submittal of proposed budget forecast planning.
• →Manages, coordinates, implements, and monitors projects associated with assigned programs.
• →Interacts with internal and external customers.
• →Investigates and responds to inquiries from the public and other departments.                                                                                                                                                                                 
• →Attends meetings and conducts presentations Board and Commissions, City Council Committees, City Council, and other related agencies.

May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of fiscal planning and budget preparation and monitoring.
• Knowledge of management principles related to municipal project and program activities.
• Knowledge of City practice, policy, and procedure.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communications.
• Skill in planning, coordinating, and implementing programs and activities.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintaining good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.

• Graduation with Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a field related to the job, including two (2) years of which were in a supervisory, project, or program management capacity.

• Experience advancing programs, projects, or policies that serve community needs. Relevant backgrounds may include transportation, public health, data science, communications, or other fields.
• Ability to bring together people with different responsibilities and perspectives to establish priorities, solve problems, and deliver results.
• Ability to communicate clearly with varied audiences through writing, presentations, and meeting facilitation.
• Experience organizing complex work, balancing competing priorities, and managing project timelines, budgets, or resources.
• Ability to use data, research, and stakeholder input to understand problems, assess outcomes, and recommend improvements.
• Demonstrated initiative, adaptability, and collaborative leadership, including developing practical solutions when the path forward is unclear.

This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Valid Texas Class C Driver License.

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties, responsibilities, and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see LinkedIn Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary.

Video Conferencing Software Technology: Austin Transportation and Public Works uses the communication platform, Microsoft Teams, to conduct virtual interviews.

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• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.