Senior Implementation Consultant

Autodesk's Enterprise Customer Success organization is seeking an accomplished and enthusiastic professional to join our Consulting Services team as a Senior Implementation Consultant specializing in construction solutions in Japan.

As a Senior Implementation Consultant, you will leverage your construction industry expertise and technical knowledge to help customers implement design, engineering, and construction solutions in real-world environments. Autodesk supports a hybrid work model; however, this role requires travel to customer sites and attendance at the office as needed.

Reporting to the Consulting Manager, you will work directly with customers to deliver consulting services, including business process improvements, implementation strategies, software training, configuration, mentoring, and technical guidance.

Through these services, you will help customers maximize the value of their Autodesk investments and successfully implement transformational changes across their businesses. You will also measure and track the value delivered through Autodesk solutions and the extent of their adoption.

• →Work with Autodesk customers to implement construction solutions across document management, data management, field workflows, project handover, and turnover processes
• →Analyze, improve, and implement construction industry processes and workflows to support customer business objectives
• →Lead customer consulting engagements and document the business value delivered through these engagements
• →Apply Autodesk products and solutions to detailed industry requirements and customer workflows
• →Configure Autodesk solutions based on product capabilities and specific customer requirements
• →Guide customers on the effective use of Autodesk products while defining and documenting detailed use cases
• →Develop data migration strategies to transition customer data and standards into Autodesk products
• →Collaborate with customers, external partners, and Autodesk teams to develop solutions and resolve technical challenges
• →Provide feedback to Consulting Services leadership and Product Development teams to support product enhancements and process improvements
• →Partner with Autodesk account teams to define Customer Success Plans and plan customer engagements
• →Mentor and guide customers to improve product adoption and maximize the value of Autodesk solutions
• →Mentor partners to support the scalable delivery of consulting services
• →Contribute to project estimation, scoping, and clarification of customer requirements

• Bachelor's degree in Architecture, Construction Management, Engineering, or a related discipline, or equivalent professional experience
• 5+ years of hands-on experience in the construction industry, with a focus on implementing digital solutions across enterprise environments
• Experience with construction industry processes, including preconstruction, document management, project management, quality management, safety management, project handover, and work packaging
• Experience conducting workshops, facilitating meetings, and delivering presentations to customers and cross-functional teams
• Demonstrated skills in strategic thinking, innovation, project management, change management, business process optimization, and communication
• Proven ability to guide decision-making processes and drive issues through resolution
• Experience collaborating with diverse Technical, Sales, and Project Delivery teams
• Working knowledge of structured project management methodologies and practices
• Ability to translate complex technical concepts into clear, understandable information for non-technical and business audiences

• Hands-on experience with Autodesk solutions such as Autodesk Construction Cloud, BIM 360, and Revit
• Knowledge of competing construction industry software solutions and technologies
• Advanced experience developing and implementing workflows across architects, designers, engineers, contractors, and owners
• Experience developing and maintaining a portfolio of digital delivery solutions
• Experience leading or supporting enterprise-wide digital transformation and change management initiatives
• Familiarity with International Organization for Standardization (ISO) 19650 standards for information management using Building Information Modeling (BIM)

The ideal candidate is an experienced construction technology professional who combines strong industry knowledge, technical consulting expertise, and analytical problem-solving skills to help customers successfully implement Autodesk solutions and achieve measurable business outcomes

• Demonstrates a strong understanding of construction industry processes, digital delivery workflows, and technology implementation best practices
• Applies technical expertise and industry knowledge to solve complex customer challenges and recommend practical solutions
• Uses analytical thinking, data, and sound judgment to evaluate customer requirements and determine appropriate implementation strategies
• Approaches existing challenges from new perspectives and identifies innovative opportunities to improve customer workflows and business outcomes
• Connects individual project requirements with broader customer objectives to support successful digital transformation initiatives
• Takes ownership of consulting engagements and key project deliverables while ensuring quality, consistency, and customer satisfaction
• Works independently while seeking guidance when navigating highly complex or unfamiliar situations
• Builds trusted relationships with customers, senior technical professionals, external partners, and cross-functional stakeholders
• Communicates complex technical concepts clearly and adapts communication styles to suit technical and non-technical audiences
• Demonstrates strong collaboration skills when working with Sales, Consulting Services, Product Development, and Project Delivery teams
• Identifies opportunities to improve consulting processes, implementation methodologies, and service delivery efficiency
• Shares technical knowledge and provides mentoring and guidance to customers, partners, and less experienced colleagues
• Demonstrates accountability, adaptability, and a commitment to continuous learning and professional development

Learn More

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

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When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

This role may require in-person onboarding and/or in-person ID verification.