Project Manager - Medical Communications

PhiladelphiaRemotePermanent/full-timemid

OperationsProject ManagerHealthcareProject & Program Management

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Overview

About Avalere Health United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally.

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OperationsProject ManagerHealthcareProject & Program Management

About Avalere Health

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together – powerfully and intentionally – to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind.

Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere.

Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources.

Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family’s needs.

We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.

About The Role

The Medical Project Manager (PM) plays a crucial role in managing accounts of varying size and complexity, and projects independently, ensuring they are completed on budget, on schedule, and to the required specifications. This role is critical in meeting and consistently exceeding client expectations. PMs will be working with an extended team and under the guidance of senior team members.

As key client projects contact, PMs are responsible for coordinating with support agencies, driving project timelines, and addressing any concerns that arise. They must possess solid project management knowledge, including financial reporting skills, proficiency with project management software, and time management & project prioritisation skills. PMs are also expected to be client facing and develop good relationships with their clients, as well as building effective relationships with internal teams and mentoring junior team members and fostering their development. This involves supporting workload prioritisation, actively participating in meetings, providing valuable project feedback to ensure the seamless progression of all projects, and establishing themselves as a trusted member of the team as well as a reliable client partner.

Project Oversight: Manage smaller accounts and standard projects independently, and assist in managing larger, more complex accounts.

Account Understanding: Be familiar with key business and brand objectives, as well as a working knowledge of the therapy area.

Financial Management: Support project finances, addressing out-of-scope issues and recommending corrective actions.

Stakeholder Communication: Maintain regular communication with client and other external and internal stakeholders, providing updates and flagging concerns.

Timeline Management: Drive project timelines, serving as the internal information hub, and ensuring milestones are met.

Resource Allocation and Management: Coordinate resource allocation and project resource management to ensure projects are adequately staffed and supported, balancing workload and capacity across teams.

Opportunity Identification: Where possible, identify and generate new opportunities within existing and new accounts.

The range of tasks which a PM may be asked to do includes but is not limited to:

Develop budgets, manage out-of-scope tasks, and perform financial reconciliation on standard budgets; assist with complex budgets.

Refine project management processes to resolve inefficiencies.

Manage project timeline/schedule development and updates.

Support account budget development and financial reporting.

Assist in client invoicing and financial tracking.

Drive internal and client status calls.

Ensure status sheets are updated, and client responses are actioned in a timely manner.

Mentor Associate Project Managers and Project Coordinators.

Participate in debrief meetings and implement feedback.

Demonstrating a minimum of 3+ years of experience in project management, preferably within a Medical Communications agency.