Policy and Partnership Associate, Operations Specialist II (NCS) - Mayor's Office of Homeless Services

7 E Redwood Stmid

OperationsOperations Specialist

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Quick Summary

Requirements Summary

A bachelor’s degree in public policy, Business Administration, Public Administration, Management,

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OperationsOperations Specialist

What We Offer

~1 min read

✓Serves as the primary point of contact with the Continuum of Care (CoC)

✓Provides intensive support and information as needed for other committees and work groups of the CoC, such as workgroups that manage CoC governance, policies and procedures, and emergency shelters.

✓Conducts analysis of available data and best practices to create reports and recommendations for the CoC and MOHS

✓Organizes materials and develops agenda items for quarterly CoC membership and Board meetings, including tracking follow-up items and ensuring documentation is properly conducted.

✓Organize the annual Point-in-Time Count (PIT), which gathers over 200 volunteers over two days to conduct outreach to people experiencing homelessness in January of each year.

✓Supports the development and updating of CoC and MOHS policies and procedures in coordination with key partners and the CoC, such as drafting policy, requesting and gathering feedback, and routing through the appropriate channels

✓Facilitates trainings and meetings on MOHS and CoC policies and procedures

✓Analyze and write reports and memos on performance of homelessness response system

✓Conducts policy analysis and provides recommendations on local, state, and federal policies that impact people experiencing homelessness.

✓Perform other related duties.

Requirements

~1 min read

Thorough knowledge of reference and research methods and techniques in collecting, compiling, and organizing data.
Thorough knowledge of moderately complex analytical principles and techniques.
Knowledge of methods and procedures for the collection or organization, interpretation, and presentation of policies.
Excellent oral and written communication skills, including preparation of reports, memos, and letters; ability to present information clearly and concisely to various audiences; policy research and analysis; and maintenance of confidentiality/handling of sensitive conversations; ability to present recommendations clearly and concisely
Demonstrated ability to explain an agency’s purpose, programs, and operations.
Extensive knowledge and experience of Federal and State homeless grants management, including grant rules and regulations.
Self-starter who can work independently with minimal supervision and possesses strong organizational, strategic planning, and project management skills.
Ability to interpret and apply a variety of laws, rules, regulations, standards, and procedures.
Ability to coordinate, plan, and organize the activities of various organizational units.
Ability to establish and maintain effective working relationships with City officials, State and Federal officials, department managers, staff, community partners, regulatory agencies, business groups, residents, Boards, and related public groups.
Ability to prioritize multiple tasks.
Excellent communication, writing, and computer literacy skills required; an active listener and supportive team builder with strong interpersonal and communication skills; competent working with Microsoft Office® and communication via e-mail and other social media platforms.