Public Safety Supervisor (NCS) - Baltimore Convention Center

Salary Range:

$53,641.00- $87,426.00 Annually

Starting Pay:

$53,641.00 Annually

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

A Public Safety Supervisor serves as a first line supervisor responsible for scheduling, directing, training, and supervising personnel performing the public safety function for the Convention Center.  Public Safety Supervisors prepare reports as needed; investigate and reviews all reported incidents; prepares, completes, and reviews evaluations and other administrative tasks; and provides security and safety for guests, employees, contractors, property, and the facility. Work is performed under the general supervision of the Assistant Director of Public Safety.  Routine assignments are carried out in accordance with State, City, and other applicable regulations and codes with established practices and procedures

• Ability to demonstrate good judgment with facility regulations and security policies and practices.

• Ability to diplomatically and tactfully resolve difficult and sensitive situations.

• Ability to work rotating shifts including weekends and holidays to provide 24/7 coverage.

• Possess strong interpersonal skills to foster a welcoming, effective, and efficient environment for clients, guests, contractors, employees, and co-workers.

• Possess exceptional ethics, honesty, and integrity as well as respect for confidentiality.

• Possess excellent written and oral communication skills.

• Possess strong customer/guest service skills.

• Computer literate with working knowledge of general Microsoft Office programs.

• Knowledge of departmental safety and security procedures and practices.

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws.  Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.