Portfolio Operations Associate

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company with over $34 billion in assets and the parent company of Banc of California. Banc of California is one of the nation’s premier relationship-based business banks, providing banking and treasury management services to small, middle market, and venture backed businesses. As the largest independent bank headquartered in California, the bank offers a broad range of loan and deposit products and services through a network of full-service branches and regional offices, as well as through digital and nationwide capabilities. The bank also provides full-service payment processing solutions to its clients and serves the Community Association Management industry nationwide through its technology forward platform, SmartStreet™. Banc of California is committed to supporting its local communities through the Banc of California Charitable Foundation and by partnering with organizations that promote financial literacy, job training, small business support, affordable housing, and more.

At Banc of California, our success is powered by our people and a shared commitment to delivering meaningful results. We foster an environment where entrepreneurial thinking is encouraged, and accountability and operational excellence are expected. Our team members are empowered to take ownership, make informed decisions, and make a meaningful impact as the bank continues to grow and evolve. We are dedicated to supporting your growth and wellbeing through comprehensive benefits, robust development opportunities, and inclusive programs that enable you to perform at your best. Together we win!

THE OPPORTUNITY

The Portfolio Operations Associate is expected to independently monitor the receipt and performance of all insurance associated with the loan portfolio. This includes, but is not limited to, Property (Commercial and Residential), Master Condo, Business Personal Property, Liability, Liquor Liability, Professional Liability, Business Interruption, Worker’s Compensation, Life, Errors & Omissions, Disability, and Pollution Insurance. The individual will identify deviations from the agreed-upon coverages and take the appropriate remedial steps. The Portfolio Operations Associate will work closely with a Loan Officer to assess client and collateral risk on the loan portfolio, which consists of SBA 7(a), 504, and Express loan programs, as well as conventional commercial loans. Perform and complete various projects and assignments as needed. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

HOW YOU’LL MAKE A DIFFERENCE

• Create insurance ticklers for all loans in the portfolio as required.
• Monitor third-party tracking activities as required.
• Send notifications to guarantors and insurance agents requesting updated insurance information.
• Directly contact guarantors and insurance agents in order to obtain current insurance information.
• Accept insurance certificates through mail, email, fax, and other methods.
• Evaluate and process insurance certificates in a timely manner.
• Obtain proper assignment language through insurance agents and agencies.
• Negotiate proper coverages with guarantors and insurance agents.
• Obtain force-placed insurance coverages when required and where available.
• Update the loan system with accurate and up-to-date insurance information.
• Evaluate and create ticklers for acquired portfolios.
• Assess fees and charges to a loan for force-placed insurance or other items as needed.
• Process and administer insurance claims according to Bank policies and procedures.
• Save insurance certificates and related information to the document management system.
• Inform loan officers of changes to collateral, business status, or other items as discovered.
• Provide accurate information to loan officers as required to maintain current risk assessments.
• Prepare weekly reports and summaries to keep management informed of insurance deficiencies and variances.
• Inform loan officers of needed changes to loan structure or other items as discovered.
• Maintain a complete understanding of SBA SOPs related to insurance, taxes, financials, and other requirements.
• Understand the basic requirements related to SBA liquidations.
• Assist in maintaining insurance, taxes, financials, and other items so that SBA guarantees are fully honored.
• Prepare for and participate in multiple audits from internal, external, and regulatory groups.
• Complete NAGGL or other SBA-related training programs as recommended by the manager.
• Contribute to team efforts by accomplishing related results as needed, including special projects.
• Follow all established policies and procedures.
• Perform other duties and projects as assigned.

WHAT YOU’LL BRING

• Minimum two or more years’ lending/insurance experience required.
• High School diploma or equivalent required.
• Associate’s degree or higher preferred.
• SBA lending experience preferred.
• General understanding of corporate finance and accounting concepts.
• Advanced Excel spreadsheet skills are required in order to perform the essential functions listed above.
• Proven ability to use Microsoft Office Suite, including Outlook, Excel, Microsoft Word, and PowerPoint.
• Ability to communicate orally and in writing in a professional manner when dealing with clients, peers, and Company contacts.
• Ability to work independently and collaboratively.
• Ability to interface effectively and professionally with senior-level management.
• Ability to multitask several projects at once.
• Excellent attention to detail and accuracy.
• Excellent organizational and time management skills.

HOW WE’LL SUPPORT YOU

• Financial Security: You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
• Health & Well-Being: We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
• Building & Supporting Your Family: Banc of California partners with providers that offer adoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
• Paid Time Away: Eligible team members receive paid vacation days, holidays, and volunteer time off.
• Career Growth Opportunities: To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

SALARY RANGE

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to their actual or perceived race (including traits associated with race, such as hair texture, hair type or protective hairstyles), religion or religious creed (including religious dress and grooming practices), color, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), sexual orientation, gender, gender identity, gender expression, gender transitioning, citizenship status, national origin, ancestry, age, marital status, military or veteran status, medical condition, genetic information, or disability (mental or physical), requests for accommodation and any additional protected categories set forth in applicable federal, state or local laws. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.