~4mo ago

Host

United States·Dallasmid

RetailRestaurant Server

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Quick Summary

Overview

About Banner House at T Bar M Founded in 1972, T Bar M Racquet Club has served as the premier private members tennis and racquet Club for Texas and the greater southwest region.

Key Responsibilities

Warmly greet guests upon their arrival, offering a friendly smile and a personalized and memorable first impression. Manage the seating and reservation system efficiently, ensuring accurate seating arrangements and timely table turnovers.

Requirements Summary

Previous experience as a Host or in a customer service role is preferred. Exceptional communication and interpersonal skills. Strong organizational skills. Ability to multitask and remain calm under pressure in a fast-paced environment.

Technical Tools

RetailRestaurant Server

About the Role

~1 min read

Responsibilities

~1 min read

→Warmly greet guests upon their arrival, offering a friendly smile and a personalized and memorable first impression.
→Manage the seating and reservation system efficiently, ensuring accurate seating arrangements and timely table turnovers.
→Effectively communicate with guests to understand their seating preferences, special requests, and any specific needs.
→Provide accurate wait time estimates and maintain an organized list during peak hours.
→Collaborated closely with the server team to coordinate seating and ensure a smooth flow of guests throughout the restaurant.
→Maintain a clean and organized host area, including tidying up tables, managing coat check, and keeping the entrance welcoming and presentable.
→Monitor the dining room are to ensure all guests are attended to promptly and any potential issues are addressed proactively.
→Handle guest inquiries and concerns with professionalism and escalate issues to management when necessary.
→Collaborate effectively with other hosts and team members to ensure seamless transitions between shifts and effective communication.
→Willingness to come early to shift to attend all Pre-shifts.

Requirements

~1 min read

Previous experience as a Host or in a customer service role is preferred.
Exceptional communication and interpersonal skills.
Strong organizational skills.
Ability to multitask and remain calm under pressure in a fast-paced environment.
Positive attitude and a genuine passion for providing excellent hospitality.
Flexibility in working hours, including evenings, weekends, and holidays based on business needs.
Basic computer skills to manage reservation systems and communicate effectively.
Physical stamina to stand for extended periods and move around the restaurant to assist guests.