Field Service Engineer/Technician

Barry-Wehmiller is seeking highly skilled and motivated team players to join our Field Service team. This opportunity may be within one of the following industries: paper, packaging, converting, or precast concrete. If you are passionate about working hands-on with machinery, have experience in PLC programming and troubleshooting, and thrive in a customer-focused, self-directed environment, we encourage you to apply. Whether you're a recent graduate or an experienced professional, this role offers a chance to grow your career while contributing to the success of a globally recognized organization.

Please note that these roles typically involve extensive travel, with a travel percentage ranging from 75-80%.

As a Field Service Engineer at Barry-Wehmiller, you will play a vital role in the installation, servicing, PLC programming/troubleshooting, and support of capital equipment within the paper, packaging, converting, or precast concrete industries.

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  PLC Programming and Troubleshooting: Program, debug, and troubleshoot PLC systems and other automation controls to optimize machine performance.

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  Customer Support: Troubleshoot customer equipment issues on-site, providing timely and effective solutions.

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  Installations and Upgrades: Assist with on-site installations, commissioning, and upgrades of new and existing machinery.

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  Diagnostics and Servicing: Conduct routine and emergency servicing, diagnosing electrical, pneumatic, and mechanical issues.

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  Training: Train customer operation and maintenance personnel with an emphasis on safety, PLC systems, and best practices.

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  Documentation: Maintain detailed records, including installation reports, programming changes, and service documentation.

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  Technical Guidance: Utilize assembly drawings, wiring diagrams, PLC ladder logic, machine manuals, and technical procedures for installations and adjustments.

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  Quality Assurance: Detect and report defective or faulty materials and equipment.

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  Perform other duties as assigned, maintaining a clean and safe work environment.

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  Work independently with general direction, adhering to policies and objectives.

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  Provide technical guidance for installations and PLC programming to team members as needed.

• PLC Expertise: Hands-on experience in PLC programming, debugging, and troubleshooting.

• Knowledge of manufacturing methods, automation controls, and electrical/pneumatic systems.

• Ability to read and interpret schematics, prints, assembly layouts, and ladder logic.

• Strong customer service skills with the ability to positively influence relationships.

• Excellent problem-solving skills in situations with limited standardization.

• Proficiency in MS Office; experience with CAD systems or SolidWorks is beneficial.

• Strong written and verbal communication skills; multilingual proficiency is a plus.

• Exceptional multitasking abilities, adaptability, and a positive attitude.

• Field Service Engineers primarily work in customer facilities, often exposed to elements like dirt, oil, and grease.

• Extensive travel is required, with overnight stays and extended periods away from home.

• Standing, sitting, climbing, balancing, stooping, kneeling, and crawling may be required.

• Lifting up to 50 pounds unassisted; greater than 50 pounds with assistance.

• Normal mental and visual attention is required to perform various duties.

This is a full-time, regular position. Extended days and hours may be required to meet business needs. Field time is anticipated to be approximately 75-80% annually, with holiday and weekend work routine for this role.

Extensive travel within North America (USA, Canada, Mexico) is expected, with opportunities for international travel based on interest.

• Field Service Engineer: Bachelor of Science in Electrical, Mechanical, or Industrial Engineering, Engineering Technology, or Controls from an accredited institution.

• Field Service Technician: A two-year post-high school diploma/certificate in electro-mechanical technology or a similar associate/technical degree OR a high school diploma with a minimum of 7 years of relevant experience.

• PLC Programming: Hands-on experience in programming, debugging, and troubleshooting PLCs is required.

• Knowledge of electrical, pneumatic, and control systems is required.

• Good mechanical aptitude and customer relations skills are essential.