Junior Team Leader - Laundry

As a Laundry Junior Team Leader  at Mount Nelson, A Belmond Hotel, you are part of a team that brings guest experiences to life through immersive, unique experiences. In this role, you will master the art of delivering exceptional service. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

• →Keep Management well informed about all aspects of Laundry operations during a shift.
• →Maintain the highest standards in cleanliness, hygiene, and comfort towards total guest satisfaction by providing service, which is the best in class, and maximises organisational profitability through effective utilisation of all resources.
• →Efficiently use and manage the inventory of supplies, linen and equipment.
• →Assist in monitoring and controlling consumption of chemicals used in the Laundry.
• →Plan and implement preventive maintenance and cleaning schedules for Laundry machinery & equipment.
• →Assist Laundry Management in monitoring staff productivity.

What You Bring:

• Experience providing exceptional guest service and working in a fast-paced environment.
• Friendly and attentive demeanor; ability to answer questions.
• Strong communications skills to interact with guests as well as staff.
• Previous experience in a similar role with good knowledge of staff and time management, stain treatments, industrial cleaning equipment and products.