Maintenance Manager

As a Maintenance Manager at Mount Nelson, A Belmond Hotel, you maintain the visual stunning image of your destination’s facilities. In this role, you’re a proud custodian of the infrastructure and equipment that enables our team to deliver a luxury experience and provide optimal service. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.

• →Conduct on-going preventive maintenance and upkeep of maintenance services.
• →Ensure that all the maintenance activities and systems adhere to the standards / efficiency / productivity levels that have been set for the unit
• →Ensure the hotel meets health and safety standards in line with company H&S Audit standards.
• →Arrange for routine maintenance in hotel rooms, lobbies and facilities.
• →Organise all projects in a manner that does not disturb guests.
• →Oversee all aspects of projects -the coordination and completion on time within budget and within scope.
• →Set deadlines, assign responsibilities and monitor and summarize progress of projects.
• →Act fast to resolve emergency issues.
• →Find ways to reduce hotel operating costs and conserve energy.
• →Manage relationships with contractors and service providers.
• →Maintain budgets, expenses and activity logs.
• →Make periodic checks of completed repair and maintenance work to ensure that the established standards have been met.
• →Coordinate with Executive Housekeeper, Front of House Manager and other Head of Departments on preventive maintenance of rooms and other repair work.
• →Develop, update and implement the department’s Standard Operating Procedure manuals.

• Minimum of 5 years proven experience in similar position.
• Strong leadership skills to manage a team.
• The ability to maximise staff performance through training & coaching.
• Excellent knowledge of maintenance requirements and standards for a 5 Star Hotel.
• Sound knowledge of departmental financial management, budgets, cost control.
• Must be able to work shifts, public holidays and Sundays as and when required.
• In-depth knowledge of health and safety regulations.
• Familiarity with plumbing, electrical, sewer and HVAC systems; hotel industry experience is a plus
• Excellent organizational and leadership skills.