Deployment Project Manager

About:

Join us at Berkshire Grey to deliver best-in-class robotic automation solutions that solve real customer problems and deliver immediate value. Our Engineering team is seeking a talented professional for a product development role. The ideal candidate will have strong experience at all stages of the product development lifecycle from concept to long-term support as part of an integrated team of hardware and software engineers. We’re looking for self-starters who can turn unclear problems into practical solutions, thriving in a team of top talent.

Roles and Responsibilities:

• Lead installation/deployments of BG technology on customer sites from installation to System Engineering hand-off
• Ensure compliance to building and safety codes by all federal, state, and/or local regulations
• Manage installation contractors and work to resolve deployment issues
• Manage BG engineers while on site that are tasked with installation efforts
• Manage customer relationship on-site and coordinate site level tasks with local building management
• Work cross-functionally with internal stakeholders to meet installation criteria
• Drive feedback and improvement efforts from site to System Engineering teams
• Provide support to the active project to drive progress and prevent or mitigate stoppages or downtime
• Responsible for tracking and achieving project operational and budgetary metrics
• Develop standardization processes and technical solutions to drive down installation time and cost
• Oversee customer training and handoff tasks to guarantee a smooth integration of BG’s technology in existing operations
• Please note that this role manages the installation and resources on site at the time, but does not have direct reports.

Experience and Education:

Required:

• BS degree in Mechanical, Electrical, or Industrial Engineering or similar technical field
• 5+ years of experience in construction or installation management

Preferred:

• 8+ years of experience in construction or installation management
• Project management experience
• Robotics/industrial automation/manufacturing experience

Qualifications and Skills:

Required

• Demonstrated experience managing hardware installations and commissioning of industrial equipment
• Experience leading teams of engineers
• Experience managing construction contractors
• Knowledge and understanding of safety standards
• Ability to read and understand CAD drawings, electrical schematics, or other engineering diagrams
• Confidence and knowledge to convey technical explanations of problems or issues identified during deployment
• Understanding of warehouse management systems, software messaging flows, IT hardware
• Demonstrated experience with customer management and support
• Strong sense of urgency and leadership
• Excellent communication skills
• Strong computer skills
• Ability to work with senior levels of management internally and externally at site level
• Ability to manage multiple high-priority tasks simultaneously

Preferred (one or more):

• High competence in at least one area: mechanical, electrical, or software systems
• Experience with project management software - MS Project, Smartsheets, etc.
• Experience with engineering defect tracking software – JIRA, etc.

Travel:

• Will travel be required? Yes
• If Yes, what % of time: 100%

This role is not eligible for visa sponsorship.

5111-2606JS