2mo ago

Lead Quality Engineer - R01569777

India·BangaloreEmployeelead

EngineeringQuality Engineer

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Quick Summary

Key Responsibilities

Design and implement comprehensive test strategies for traditional and AI-powered features within the Personal Health Concierge platform,

Technical Tools

EngineeringQuality Engineer

Lead Quality Engineer

Test Data Management, Jenkins, Postman, Selenium, BDD - Behavior Driven Development, SoapUI, System Integration testing, Zephyr, TDD - Test Driven Development, Accessibility Testing (JAWS), Cucumber

Experience Range:

With at least 4 years of experience in quality engineering for web applications and microservices, including hands-on testing of AI-enabled applications

Key Responsibilities:

Design and implement comprehensive test strategies for traditional and AI-powered features within the Personal Health Concierge platform, prioritizing high-impact areas

Develop and execute detailed test scenarios based on business requirements and acceptance criteria across provider search, facility search, symptom guidance, benefits navigation, cost estimation, claims status, and contact center handoff modules

Perform functional, regression, integration, and system testing to ensure measurable quality and compliance of web applications and microservices

Validate chatbot conversations, AI-generated responses, and RAG-based retrieval accuracy, ensuring prompt behavior and guardrail compliance for healthcare-specific use cases

Conduct API and integration testing for provider directory APIs, benefits and eligibility APIs, claims APIs, cost estimation services, AI gateway services, and contact center integrations

Collaborate with Product Owners, AI Architects, Developers, and Business SMEs to establish robust quality engineering practices and drive continuous improvement

Leverage automation tools such as Selenium and Jenkins to streamline testing workflows and increase coverage

Perform accessibility testing using JAWS to ensure compliance with accessibility standards across the platform

Required Skills:

1. Jenkins

2. Postman

3. Selenium

4. Behavior Driven Development (BDD)

5. SoapUI

6. System Integration Testing

7. Zephyr

8. Test Driven Development (TDD)

9. Accessibility Testing with JAWS