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Brillio 234mo ago

Service Cloud Architect - R01526359

BangaloreEmployeemid

EngineeringOtherSoftware Architect

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Quick Summary

Technical Tools

EngineeringOtherSoftware Architect

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Netsuite Solution Architect

Must have :

Omni channel implementation

Live agent

Entire case management and case warming approaches

Case load balancing issue and solution handlings

CTI and telephony implmentation

Workforce management

Basics of einstein

Nice to have :

Advanced einstien

Enhancing client, support user and end client experience

Inter communication with architects of other teams before and after proposing a solution

Calm and cool and should have lot of patience for issue handling

General skills :

Salesforce best practices

salesforce architectural practices and limitations

360 degree view implementation

Integrations with other systems (handling and proposing solution)

conga composer

Specialization:

Salesforce Service Cloud : Architect

Know more about Brillio:

PPE: https://www.brillio.com/platform-and-product-engineering/

DAE: https://www.brillio.com/services-data-analytics/

CES: https://www.brillio.com/services-customer-experience-services/

DI: https://www.brillio.com/services-digital-infrastructure/

Know what it’s like to work and grow at Brillio: https://www.brillio.com/join-us/

Equal Employment Opportunity Declaration

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

#LI-UV1

Listing Details

Posted: June 13, 2023
First seen: March 26, 2026
Last seen: April 24, 2026

Posting Health

Days active: 29
Repost count: 0
Trust Level: 25%
Scored at: April 25, 2026

Signal breakdown

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Service Cloud Architect - R01526359