B
Brillio 239mo ago

Service Cloud Architect - R01526359

IndiaIndia·BangaloreEmployeemid
EngineeringOtherSoftware Architect
2 views0 saves0 applied
Apply Now

Quick Summary

Overview

About Brillio: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption.

Requirements Summary

Omni channel implementation Live agent Entire case management and case warming approaches Case load balancing issue and solution handlings CTI and telephony implmentation Workforce management Basics of einstein Advanced einstien Enhancing client,…

Technical Tools
netsuitesalesforce
About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

Netsuite Solution Architect
  • Must have : 
  • Omni channel implementation
  • Live agent
  • Entire case management and case warming approaches
  • Case load balancing issue and solution handlings
  • CTI and telephony implmentation
  • Workforce management
  • Basics of einstein
  • Nice to have :
  • Advanced einstien
  • Enhancing client, support user and end client experience
  • Inter communication with architects of other teams before and after proposing a solution
  • Calm and cool and should have lot of patience for issue handling
  • General skills : 
  • Salesforce best practices
  • salesforce architectural practices and limitations
  • 360 degree view implementation
  • Integrations with other systems (handling and proposing solution)
  • conga composer

  • Specialization:
  • Salesforce Service Cloud : Architect

  • Know more about  Brillio:
  • PPE: https://www.brillio.com/platform-and-product-engineering/
  • DAE: https://www.brillio.com/services-data-analytics/
  • CES: https://www.brillio.com/services-customer-experience-services/
  • DI: https://www.brillio.com/services-digital-infrastructure/
  • Know what it’s like to work and grow at Brillio: https://www.brillio.com/join-us/ 

  • Equal Employment Opportunity Declaration
  • EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
  • #LI-UV1
    •  
    Know what it’s like to work and grow at Brillio: Click here

    Location & Eligibility

    Where is the job
    Bangalore, India
    Hybrid — some on-site time required
    Who can apply
    IN
    Listed under
    India

    Listing Details

    Posted
    June 13, 2023
    First seen
    March 26, 2026
    Last seen
    September 12, 2026

    Posting Health

    Days active
    169
    Repost count
    0
    Trust Level
    25%
    Scored at
    September 12, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position

    4 other jobs at Brillio 2

    View all →

    Explore open roles at Brillio 2.

    B
    Junior Associate - R01571221
    Employee-Hourly
    B
    Senior AI/ML Engineer - R01570948
    Employee
    B
    Lead Engineer - R01571150
    Employee
    B
    Senior Lead Engineer - R01571149
    Employee

    Similar Software Architect jobs

    View all →
    PlanetlabsPlanetlabs
    Solutions Architect I, Professional Services
    C
    CompassxRemote
    Technical Architect (Oracle EBS)
    USD 130000–175000
    ContractRemote
    ElasticElastic
    Senior Solutions Architect - Security (SIEM)
    AnthropicAnthropic
    Applied AI Architect
    C
    CiandtRemote
    [Job-31029] Software Architect, Brazil
    HomeofficeRemote
    AnthropicAnthropic
    Applied AI Architect

    Browse Similar Jobs

    Devops Engineer4.1kSecurity2.3kEngineering Manager2.3kFullstack Developer2.3kDevOps & Infrastructure2.2kQa Engineer1.8kBackend Developer1.6kMechanical Engineer1.5kSecurity Engineer1.5kElectrical Engineer1.2kFrontend Developer1.2kMobile Developer1.1kProject Engineer1kData Engineering967Backend Engineering942Design Engineer893Embedded Engineer551Product Engineer551Automation Engineer544Process Engineer507
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    B
    Service Cloud Architect - R01526359
    Apply Now