Intern, Process Management - Summer 2027

For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated.

You’ll be empowered to grow your career in a supportive environment where you can own and shape your journey on your own terms. You’ll redefine what’s possible by contributing to work that impacts millions of Canadians, taking ownership of your decisions and outcomes, supported by mentors who will push you to think bigger and challenge the status quo.

Are you ready to redefine what’s next?

• Play a key role in Capital One’s lean transformation

• Collaborate with cross-functional teams as they execute marketing, operations, and other business strategies - ensuring we deliver exceptional products and services to our customers

• Apply management skills such as communications and change leadership to help drive key priorities like product launches, technology changes, and continuous improvement

• Use of various techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma

• Apply different methods for process improvements such as variation reduction, waste elimination, and risk mitigation techniques.

• Currently enrolled in an undergraduate degree or higher from an accredited Canadian University with an expected graduation date in or after 2027.

• Pursuing a bachelor’s degree/master's degree in Commerce, Business Administration, Engineering or a related field

• Familiarity with Lean/Six Sigma/Process Improvement tools & methodology

• Excellent strategic thinking, problem-solving skills and superior analytical skills

• Enjoy working in teams and collaborating with others

• Ability to adapt in a dynamic, ever-changing environment; being flexible and open to new ideas and requirements that will enable you to thrive.

Here you’ll uncover personal strengths, explore new interests and make an impact that matters. The work you’ll find here will keep you inspired and guide you in your career journey. 

We embrace the responsible use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. However, no hiring decisions are made using AI as every hiring decision is made by our hiring managers, business interviewers, and recruitment professionals. Our teams are equipped with training that empowers them to use AI responsibly.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at ARCanada@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).