Operations Manager

• Lead and develop service, install, and/or sales teams, including hiring, training, scheduling, and performance management
• Supervise and delegate daily operations to ensure efficiency, productivity, and quality workmanship
• Coach, train, and mentor technicians, installers, and sales team members to improve performance and drive results
• Drive revenue growth, achieve monthly budget targets, and manage labor and material expenses
• Oversee scheduling, job assignments, and field operations to optimize productivity
• Provide technical guidance and operational support to field teams
• Conduct job site inspections and audits to ensure quality, safety, and compliance with company standards
• Review reports, track KPIs, and support the General Manager with operational planning and data analysis
• Resolve customer concerns and ensure a high level of customer satisfaction
• Ensure compliance with safety regulations, company policies, and local codes

This position offers strong earning potential, leadership growth, and the opportunity to make a direct impact on business performance and team success.

• Proven leadership experience in HVAC operations or service management
• Strong knowledge of residential HVAC systems, installation, service, and sales
• Experience managing teams, driving performance, and achieving KPIs
• Understanding of P&L, budgeting, and operational metrics
• Excellent communication, leadership, and problem-solving skills
• Ability to operate in a fast-paced, dynamic environment and adapt to changing priorities
• Strong computer and organizational skills
• Valid driver’s license with clean driving record
• Must pass background check and drug screening

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.