Reservations Manager

Eden Roc Miami Beach, an iconic oceanfront resort nestled in the heart of Miami Beach, Florida, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a legendary property that offers luxury, style, and unparalleled service. With positions available in front desk, housekeeping, food and beverage, spa, and more, there are abundant opportunities for career growth and advancement. Our resort boasts breathtaking ocean views, lavish amenities, and a vibrant atmosphere, creating an exciting and dynamic work environment. As a member of the Eden Roc Miami Beach team, you'll have the chance to provide exceptional service to our esteemed guests, work in a collaborative and inclusive team, and be a part of a renowned hospitality brand. Join us in creating unforgettable experiences for our guests and become a valued member of our team at Eden Roc Miami Beach!

Reservations/Revenue Manager responsibilities include maximizing and forecasting room revenues through management of room inventory and pricing. Communication of trends and strategies of competitor hotels to assist team members in making yield decisions. Supervision of Reservations Agents and office operations. Assist as necessary with the reservations process. Manage e-commerce accounts/business.    

• Bachelor's degree or equivalent experience 
• 4+ years of related experience 
• Strong understanding of negotiation and interpretation of contracts 
• Developed business communication skills, both written and verbal 
• Working knowledge of computers and Microsoft office 
• Present a professional appearance and confidence 
• Ability to communicate effectively with public and other Team Members 
• Strong time management skills, and ability to work under pressure