Operations Manager, Plumbing

Are you ready to TRADE up to a better opportunity? Haley Mechanical is seeking a Plumbing Service Manager to lead our growing and dedicated Plumbing Team in the Ann Arbor, MI area. This is an exciting opportunity for a self-motivated leader with a growth mindset to drive performance, build a strong sales culture, and elevate our plumbing service operations.

• Oversee and manage all Plumbing service operations, ensuring efficiency and quality.
• Hire, train, and lead a team of skilled plumbing professionals.
• Drive a sales-focused culture, encouraging growth and performance.
• Conduct individual and departmental performance reviews, providing coaching and accountability.
• Enforce company policies and procedures, ensuring operational excellence.
• Handle customer requests and concerns, delivering top-tier service.
• Maintain and promote a safe work environment, adhering to all safety standards.

• 6+ years of residential plumbing management experience in skilled trades or a similar industry.
• Residential plumbing experience preferred.
• Strong sales acumen and business management skills.
• Proven ability to lead, train, and motivate a team to meet company goals.
• Excellent communication skills with the ability to engage with diverse audiences.
• A growth-oriented mindset, embracing innovation and change.
• Valid driver’s license.
• Tech-savvy, with knowledge of computer systems and software.