Director, Enterprise Applications

At Peel Region, technology enables the essential public services our communities rely on every day.

Reporting to the Chief Information Officer, the Director, Enterprise Applications will shape Peel’s enterprise technology direction and lead the modernization and sustainable operation of critical platforms, including SAP S/4HANA, SAP Concur and IBM Maximo Enterprise Asset Management.

This is an opportunity to lead meaningful business transformation and strengthen systems supporting approximately 7,000 users across Peel Region.

You will connect technology investments with Peel’s strategic priorities, service outcomes and future needs. Working with senior leaders, business teams and external partners, you will lead enterprise application strategy, major implementations, governance, operational sustainment and organizational adoption.

Your leadership will ensure Peel’s enterprise applications are integrated, reliable and positioned to deliver lasting value for employees, services and the community.

Peel’s Strategic Plan sets the direction for building a Community for Life. This role will contribute particularly to Service Excellence, Our People and Future Ready by:

• Modernizing the systems that enable essential public services.
• Improving the technology experience for employees and leaders.
• Strengthening data, reporting and enterprise decision-making.
• Establishing sustainable application support and governance models.
• Supporting responsible stewardship of public resources.
• Helping employees successfully adopt new technology and ways of working.

Learn more about the Peel Region Strategic Plan.

• →Lead Peel’s Enterprise Applications Strategy and Roadmap.
• →Provide strategic leadership for SAP S/4HANA, SAP Concur, IBM Maximo and other critical enterprise applications.
• →Oversee complex implementation, modernization, integration and sustainment initiatives.
• →Align technology investments with service priorities, user needs and measurable organizational benefits.
• →Establish governance, service standards, service-level agreements and sustainable support models.
• →Maintain stable operations while leading the transition to modern solutions.
• →Lead organizational change through stakeholder engagement, business readiness, communications, training and adoption.
• →Manage procurement, implementation partners, strategic suppliers, contracts, budgets, deliverables and vendor performance.
• →Identify enterprise risks, resolve complex issues and provide clear advice to senior leaders.
• →Build trusted relationships across business and technology functions.
• →Lead and develop a multidisciplinary team that values accountability, collaboration and professional growth.

• A relevant postgraduate degree, preferably in Business, Computer Science, Information Technology or a related discipline.
• SAP Certified Application Associate and/or SAP Certified Development Associate certification.
• Project Management Professional (PMP) certification.
• At least eight years of experience implementing enterprise applications in a complex public-sector environment.
• A satisfactory Level 2 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).
• Implementation and operational experience with SAP S/4HANA and SAP Concur and/or IBM Maximo Enterprise Asset Management.
• Experience leading large-scale technology implementations across multiple business functions and stakeholder groups.
• Strong knowledge and practical application of formal project management methodologies.
• Experience managing procurement, implementation partners, contracts, budgets, deliverables and vendor performance.
• Experience establishing governance, service standards, service-level agreements and operational support models.
• Strong strategic thinking, change leadership, risk management and relationship-building skills.
• An understanding of government structures, political considerations and Council-level accountability.

• Inclusion: Engage diverse perspectives to create accessible, user-centred enterprise solutions.
• Transparency: Establish clear governance and communicate openly about decisions, progress, risks, costs and results.
• Care and Support: Lead change with empathy and help employees confidently adopt new technology.
• Collaboration: Bring business, technology and external partners together around shared outcomes.
• Leadership: Set a clear direction, make accountable decisions, develop people and champion innovation and continuous improvement.

As an eligible employee, you will receive:

• Comprehensive health, dental and vision benefits, including psychological health supports, effective on your first day.
• Automatic enrolment in the OMERS pension plan.
• Five weeks of annual vacation accrued monthly.
• Three paid personal days, in addition to floating holidays.
• Flexible work hours that support well-being and work-life integration.
• An inclusive workplace culture grounded in collaborative leadership and meaningful public service.

Enterprise applications are more than technology platforms. They enable our employees, strengthen public services and help Peel respond to changing community needs.

Bring your experience, perspective and leadership to Peel and help shape the future of technology-enabled public service.

In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.

It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved. 

Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon.  Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.

We’re working to create a community that is safe, inclusive, and accessible.  A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.

Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support. 

Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.

Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca 

Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.