Sr. NPI Advanced Quality Engineer

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Role Purpose

Bring strong Quality leadership into the product development process so potential issues are addressed before they reach production. Help ensure new commercial chiller products and data center thermal management systems are ready for a successful launch and a smooth transition to sustaining Quality. Strengthen collaboration across Engineering, Manufacturing, and Supplier Quality throughout the development process.

This role sits onsite in Charlotte, NC. 

• →NPD Quality Lead: Serve as the dedicated NPD Quality lead for Commercial Cooling Chillers and related system platforms.
• →End-to-End Ownership: Provide end-to-end Quality ownership for the assigned chiller product lines from early product development through production launch and transition to sustaining Quality.
• →Gate & Review Leadership: Lead Quality activities across design reviews, APQP milestones, Passport gate reviews, prototype and MCS builds, PPAP readiness, and production launch.
• →Cross-Functional Partnering: Partner closely with Charlotte-based Engineering, Executive Leadership, Manufacturing, Supply Chain, and cross-functional teams to identify risks early and drive open Quality action items to closure.
• →Data-Driven Problem Solving: Review assembly and testing data, First Pass Yield (FPY), build defects, test failures, and rework data to drive root-cause investigations and corrective action.
• →Risk Management & Escalation: Provide Quality leadership on complex or higher-risk issues and escalate gaps when additional support or decisions are needed.
• →Continuous Improvement: Drive lessons learned and "Look Across" deployments across program families and manufacturing plants (including CMX B and CMX C in Monterrey, Mexico) to help prevent repeat issues.
• →Leadership Reporting: Communicate Quality readiness, key risks, open issues, and project status to program teams and executive leadership using Microsoft Excel and PowerPoint presentations.
• →Mentorship: Provide technical guidance and mentoring to other Quality team members as needed.

• Bachelor’s degree in Engineering Mechanical, Electrical, Industrial, technical field.
• Minimum 5 years of progressive experience supporting new product development, product launches, or Quality activities in a complex manufacturing environment.

• Working knowledge of APQP, PPAP, FMEA, Control Plans, MSA, SPC, and structured problem-solving methods (e.g., 8D, 5-Why).
• Ability to read and interpret engineering drawings, GD&T, specifications, and technical product requirements.
• Demonstrated ability to lead cross-functional activities and influence teams without direct authority.
• Proficient in Microsoft Office (Excel and PowerPoint) for data analysis and executive reporting.
• Ability to travel domestically and internationally up to 25%.
• ASQ Certified Quality Engineer (CQE) certification.
• Prior Quality engineering experience in Automotive, Aerospace, Heavy Industrial Equipment, or Commercial HVAC manufacturing.
• Experience working with large-scale commercial refrigeration systems, liquid cooling platforms, or thermal management equipment.

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