Secretary – Nursing Management

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.

Administrative Assistants are an essential part of Cleveland Clinic’s smooth operation, allowing caregivers to focus on patient care and improving coordination between the nursing team, administrative teams and providers This is an excellent opportunity to collaborate with physicians and nurses in our head and neck surgery department while expanding your knowledge and contributing to the delivery of exceptional patient care, work with management to develop an Individual Development Plan (ICP) and receive coaching to assist you in reaching your goals. 

A caregiver who excels in this role will:  

• Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering, and triage phone calls. 

• Administer calendar and schedule management. 

• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required. 

• Provide coverage of other areas such as front end, point of service and registration. 

• Coordinate management functions and assist in special projects. 

Minimum qualifications for the ideal future caregiver include:  

• High school diploma or GED. 

• Three years of office experience. 

• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point). 

• Completion of on-line Skills Assessment for demonstrated proficiency level. 

• Demonstrate exceptional clerical, communication, and organizational skills. 

Preferred qualifications for the ideal future caregiver include:  

• Associate’s degree. 

• Typing proficiency of 35 wpm with accuracy

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

• Follows standard precautions using personal protective. 

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.