Simulation Operations Specialist

Join the Cleveland Clinic Martin Health team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.    

Martin Health’s Express Care located on SE Tiffany Avenue in sunny Port St. Lucie, Florida is looking to add a Simulation Operations Specialist to the team. In this role, you will provide advanced course and event-level operational and technical support for simulation-based education for EMTs, paramedics and nurses by independently managing complex simulation, audiovisual. and IT technologies. You will lead local simulation course delivery and support educators through consultative integration of simulation environments and technologies to ensure safe, reliable and high-quality learner centered simulation experiences. Here, you will have a focus on American Heart Association Resuscitation, the Mock Code program and RQI (Resuscitation Quality improvement). This position will allow you to be a part of the growing Florida market and offers a good opportunity for advancement into other roles. 

A caregiver in this position works days from 7:30AM – 4:30PM. 

A caregiver who excels in this role will:   

• Ensure the safe, ethical, psychologically safe and learner-centered use of specialized simulation equipment and resources. 

•  Adhere to established simulation standards of best practice and policies. 

• Identify and address safety concerns during simulation activities. 

• Independently lead complex, interprofessional and high-stakes simulation course operations. 

• Coordinate technology, environments and resources to support learner needs, faculty engagement and consistent, high-quality content delivery. 

• Collaborate with educators to advise on and support the design, delivery, evaluation and effective integration of simulation environments and technologies. 

• Independently configure and operate simulation, audiovisual and IT technologies to support reliable, standardized and reproducible simulation delivery. 

• Ensure optimal performance of simulation systems through routine functionality testing, updates, preventive and corrective maintenance and vendor supported repairs. 

• Provide specialized technical support and troubleshooting for simulation technologies, applying independent judgment to resolve complex issues impacting simulation operations. 

• Applie expertise in physiology, clinical procedures, moulage and environmental stimuli to design, prepare and implement scenario appropriate setups that support realistic, effective and high-fidelity learning experiences. 

• Design and implement creative and innovative technical solutions to improve realism, efficiency and educational value of simulation technologies. 

• Monitor, order, control supply and rotate stock for simulation center labs. 

• Maintain equipment inventory and current knowledge of simulation equipment catalogs and operations manuals. 

• Identify, report and mitigate safety risks observed during in situ simulation activities.   

• Participate in post course debriefings and reviews course feedback and implement operational improvements to refine simulation delivery. 

• Provide training and education to new simulation staff on proper use of equipment and overall operations. 

• Assist department leadership with moderately complex projects; initiate or lead small projects. 

• Maintain and advance professional expertise in simulation operations and technology through ongoing development and application of best practices 

Minimum qualifications for the ideal future caregiver include:   

• Bachelor’s Degree  

• OR two years of experience in healthcare simulation or audiovisual, IT, theater, art or a related discipline may offset experience or degree requirement 

• Certified Healthcare Simulation Operations Specialist (CHSOS) within three years of hire 

Preferred qualifications for the ideal future caregiver include:   

• One year of healthcare simulation experience 

• Experience in a healthcare environment 

• Performative background in theater or audiovisual 

• Ability to perform work in a stationary position for extended periods.
• Ability to operate a computer and other office equipment.
• Ability to communicate and exchange accurate information.
• Ability to move up to 85 pounds with assistance
• Ability to work on overhead equipment
• Ability to work in confined, darkened areas.

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

Cleveland Clinic is pleased to be an equal employment opportunity employer.