Presales Engineer (CDN+AI)

Malaysia·Kuala Lumpurmid

OtherPresales Engineer

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Overview

OverviewWe are looking for a Presales Engineer with a strong foundation in CDN, networking, and cloud security to support customer technical engagements, solution design, Proof-of-Concepts (POCs),

Technical Tools

OtherPresales Engineer

Overview
We are looking for a Presales Engineer with a strong foundation in CDN, networking, and cloud security to support customer technical engagements, solution design, Proof-of-Concepts (POCs), and product demonstrations.
The ideal candidate should have solid knowledge of CDN and Internet infrastructure technologies. Basic knowledge or exposure to AI, Large Language Models (LLMs), and AI Gateway solutions will be considered a plus.

Job Responsibilities

Partner with the Sales team to provide technical consultation and solution qualification during the pre-sales engagement process, including technical evaluations, objection handling, troubleshooting, and customer follow-up.
Design and propose solutions based on customer requirements, primarily covering CDN, Dynamic Acceleration, DNS, DDoS Protection, WAF, Bot Management, and other cloud/network security solutions.
Develop technical solution documents and proposals, conduct Proof-of-Concepts (POCs), and provide technical responses for RFQs/RFPs and tenders.
Deliver product demonstrations and technical presentations, explaining how CDN and security solutions can be integrated into customers' architectures and operations.
Work closely with Product Management, Engineering, Operations, and Business teams to communicate customer requirements and provide feedback for product development and technology roadmaps.
Support and develop technical understanding of emerging products and technologies, including AI Gateway and AI-related infrastructure solutions.

Requirements:

Proficiency in Mandarin (both written and spoken).
Open to those with 3-10 years' working experience in customer-facing pre-sales or post-sales position.
Good understanding of technical concepts such as CDN, DNS, HTTP, DDoS, TCP/IP etc.
Basic knowledge of Linux and networking fundamentals.
Must be able to travel local & international.

Preferred / Plus Points:

Basic understanding of AI, Generative AI, and Large Language Models (LLMs).
Familiarity with major domestic and international AI/LLM providers and models.
Basic understanding of AI/LLM commercial models, such as API services and token-based pricing.
Familiarity with AI Gateway concepts, including API integration, model routing, and multi-model management.

Additional Information:

Phone allowance
Employee of the Month Awards
Long Service Award
Leave encashment option
Birthday gift vouchers
Medical Insurance
Wellness reimbursement
Office conveniently located near to public transport

About Us

As a global-leading Content Delivery Network and Edge Service provider with over 20 years of experiences, CDNetworks delivers fully integrated cloud and edge computing solutions with unparalleled speed, ultra-low latency, rigorous security, and reliability.

From Fortune 500 companies to SMBs, our customers benefit from our diverse products and services including web performance, media delivery, enterprise applications, cloud security, and colocation services on a daily basis.

Founded in 2000, CDNetworks expanded over the years in a steady and solid manner to meet the needs of customers around the world. We have 14 global offices and 10 R&D centres across continents, all unified with one simple goal – provide the fastest and most secure digital experiences for internet users around the world.

People being the most valuable assets of our company, we put great emphasis on each team member’s professional and personal growth.

We are looking for passionate individuals who are deeply committed to learning and growing with us in the long term and who are aggressively result-oriented in achieving both professional and personal development objectives.

Join CDNetworks to help improve the performance and security of our internet together!