Project Manager - Rapid Project Team

The Cenero Project Manager - Rapid Project Team, is responsible for planning, executing, and delivering projects on time, within budget, and to the highest quality standards. Operating as a primary client-facing liaison, this role coordinates all aspects of the project lifecycle — including resource allocation, scheduling, risk management, and documentation — while working closely with internal teams, subcontractors, and external stakeholders to ensure successful delivery. The RPT Project Manager operates at the intersection of technical knowledge and project management discipline, translating contractual requirements into actionable plans and driving accountability from initiation through final delivery. The position is primarily assigned small and medium-sized projects delivered through the Rapid Project Lane and managed with an accelerated delivery approach where the RPT Project Manager is the primary owner of system design, configuration, installation, and commissioning. Larger and/or more complex projects delivered through the Standard Lane may be assigned, as needed. The ability to effectively manage multiple projects in various stages and for different clients is essential to the success of this position.

The following responsibilities are considered essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Facilitate internal project kickoff meetings and ensure all project team members have a clear understanding of project scope, schedule, contractual requirements, and objectives.
• Obtain, review, and maintain thorough understanding of all contract documents, including statements of work, contracts, drawings, specifications, subcontracting documents, submittals, and construction schedules.
• Develop and maintain comprehensive project plans, schedules, and milestones using Gantt charts or equivalent tools; establish realistic milestones and resource plans aligned with contractual delivery requirements.
• Coordinate technical requirements to ensure all technical prerequisites are identified, assigned, and resolved in advance of project deployment.
• Identify project risks at project inception and throughout the project lifecycle; proactively develop and implement mitigation strategies.

• Manage all phases of project execution from project inception to client training and service handover, in accordance with project schedule and budget; monitor all project activities against plan and communicate updates to affected teams promptly.
• Operate within the established Project Management Office (PMO) framework and processes across all stages of the project lifecycle.
• Coordinate all resources necessary for successful project delivery; communicate assignments, expectations, requirements, and deadlines clearly to internal and external stakeholders.
• Review project status on a regular basis to assess progress and quality compliance; identify problem areas, drive timely resolution, and escalate risks and issues to managers, when necessary.
• Manage material and equipment procurement in coordination with purchasing and logistics; ensure materials are ordered, received, staged, and delivered to the job site in alignment with scheduled milestones.
• Oversee subcontractor performance, ensuring adherence to project scope, specifications, schedule, and company quality standards.
• Conduct or participate in site visits to assess progress, confirm site readiness, and ensure deliverables meet project specifications and company standards.
• Perform thorough shop testing and system configuration, identifying, documenting, and resolving issues prior to deployment.
• Complete on-site system commissioning of installed AV and UC systems, ensuring all systems meet design intent, client use-case requirements, and project specifications.
• Manage a portfolio of projects of varying size, complexity, and lifecycle stage from both the Rapid Project Lane and the Standard Project Lane, as required.

• Maintain and actively manage the project budget throughout the project lifecycle; track costs, forecast variances, and escalate potential overruns to management immediately upon identification.
• Identify, prepare, and submit change orders promptly in accordance with established change order procedures; ensure all scope, schedule, cost, or contract term changes are properly documented and authorized before work proceeds.
• Maintain accurate and complete project records in company software systems, including contract documents, change orders, submittals, correspondence, meeting minutes, project workbooks, and financial reports.
• Track billing milestones and ensure timely project invoicing in coordination with finance; review and approve subcontractor invoices in alignment with contract terms and project budget.

• Serve as the primary point of contact for clients, project teams, and other internal and external stakeholders throughout the project lifecycle; proactively communicate project status, milestones, risks, and issues on a regular basis.
• Establish a regular cadence for providing project updates to clients, keeping all parties consistently informed.
• Attend and lead project meetings with clients, general contractors, subcontractors, and internal teams; prepare and distribute meeting agendas, minutes, and action items.
• Professionally manage stakeholder expectations for schedule, system performance, risks, and requirements throughout all project phases.
• Respond to client communications regarding questions, concerns, or issues in a timely and professional manner; drive issues to resolution with a focus on client satisfaction and long-term relationship development.
• Clearly communicate infrastructure and other requirements that serve as predecessors to systems delivery; coordinate pre-installation reviews with clients, general contractors, and on-site staff to validate site readiness and resolve open items prior to mobilization.
• Coordinate with service stakeholders to ensure a seamless transition from project completion to ongoing service ownership, maintaining a consistent and positive client experience.

• Provide clear direction and accountability to project teams throughout project execution; ensure field personnel have a complete understanding of project objectives, schedules, and quality expectations.
• Hold project team accountable to project specifications, company quality standards, and safety requirements; escalate deficiencies and drive corrective action promptly.
• Ensure all installed systems are validated and accepted prior to project closeout.
• Manage the project closeout process, including punch list resolution, as-built documentation, client training coordination, final acceptance, and service handover.
• Contribute significantly to retrospective / lessons-learned meetings to dissect project execution and better position future projects for success.

The following competencies represent the professional behaviors and attributes essential to success in this role:

• Upholds and demonstrates Company Core Values in all professional interactions and daily conduct.
• Demonstrates a strong work ethic, self-motivation, persistence, and a genuine willingness to learn and grow.
• Maintains punctuality, reliability, and a consistent attendance record.
• Maintains composure and stable performance in high-pressure or fast-paced situations.
• Presents a professional demeanor in all workplace and client interactions.

• Communicates effectively and professionally in both verbal and written interactions, maintaining clarity and conciseness.
• Accepts direction and constructive feedback openly and applies it appropriately.
• Delivers clear, constructive feedback and guidance to team members in a manner that builds confidence, reinforces standards, and drives continuous improvement in individual and team performance.
• Communicates expectations and direction with clarity and purpose, providing team members with a clear understanding of objectives, standards, and what successful outcomes look like.
• Maintains a customer-focused mindset, ensuring a positive and professional experience in all client-facing interactions.
• Works effectively with colleagues, leadership, and cross-functional teams to foster a collaborative and productive work environment.
• Supports team goals and fosters a cooperative and respectful working environment.

• Manages time effectively, prioritizes tasks, and produces quality output to meet project deadlines.
• Demonstrates strong attention to detail, ensuring completeness and accuracy in all work performed, whether technical or administrative.
• Applies creative thinking and problem-solving abilities to develop practical, innovative approaches to project and technical challenges.
• Takes ownership of outcomes and follows through on commitments; holds self and team members accountable to quality, standards, and deadlines.

• Guides and motivates cross-functional project teams toward successful outcomes; leads by example, fosters a culture of accountability, and drives performance across subcontractors and internal stakeholders.
• Demonstrates sound, well-reasoned decision-making under pressure, maintaining a clear focus on project outcomes, client satisfaction, and team performance.
• Proactively identifies and communicates opportunities for improvement in processes and workmanship standards, partnering with management to act on them.

• High school diploma or equivalent.
• Bachelor's degree preferred.

• Extensive experience in construction and installation, including a minimum of one year in a field leadership capacity directing installation crews.
• Minimum of one year in the audio-visual industry.
• Prior Project Management or Project Coordination experience preferred.
• Proven experience configuring and commissioning small to medium AV and UC equipment and systems.
• Experience working in active construction environments; familiarity with building construction practices, MEP coordination, trades sequencing, and project scheduling.

Certifications & Licenses

• Valid Driver's License with clean Motor Vehicle Record.
• AVIXA CTS certification preferred.
• OSHA 10 or OSHA 30 certification preferred.
• Manufacturer/Industry certifications preferred; may be required within the first 90-180 days of employment

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, etc.).
• Demonstrated ability to learn project management and collaboration tools such as Microsoft Project, Smartsheet, Procore, or equivalent platforms.
• Working knowledge of web-based communication, document management, and scheduling applications.
• Technical understanding of audiovisual systems design, installation, and project lifecycle.
• Working knowledge of AV and control system platforms (Crestron, Extron, Logitech, Q-SYS, or equivalent), sufficient to understand technical scope and perform shop and in-field testing of installed systems.
• Demonstrated competence of video conferencing and Unified Communications platforms and peripherals, including Microsoft Teams, Zoom, and associated endpoint hardware.
• Working knowledge of AV signal flow, network fundamentals, AVoIP, and system integration principles applicable to commercial AV deployments.
• Proficient in AV best practices for implementation.

• Ability to manage multiple projects simultaneously, maintaining clarity of priorities and consistent delivery quality across a diverse project portfolio.
• Working knowledge of project management theory, methodologies, and scheduling practices, including experience with GANTT charts or equivalent planning tools.
• Ability to understand project financials, including budget management and cost tracking.
• Demonstrated competence in coordinating internal and external resources effectively to achieve project goals within defined constraints of time, scope, and budget.
• Proficient in reading, interpreting, and working with technical and construction documents, including drawings, specifications, and system diagrams.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Regularly required to sit for extended periods and use hands and fingers to operate a computer, keyboard, and telephone.
• Regularly required to stand, walk, bend, kneel, climb ladders and scaffolding, and reach with hands and arms throughout the workday.
• Must be comfortable and capable of overhead work on ladders, lifts, and scaffolding; may be required to work in confined spaces.
• Must be able to talk and hear.
• Must be able to lift and/or move objects weighing up to 75 lbs. on occasion.
• Capable of accessing active construction sites, including areas requiring the use of PPE, stairs, and elevated work areas on occasion, requiring walking, standing, and climbing stairs.
• Capable of safely operating a motor vehicle.
• Must be able to travel to project sites, client offices, and other locations as required by project needs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position is a hybrid role, with regular travel to client sites, project locations, and active construction environments, as required by project needs.
• Work environments include Cenero offices, corporate offices, active construction sites, occupied commercial buildings, government facilities, and higher education campuses.
• Overnight and out-of-state travel may be required on occasion; candidates must be willing to travel as project demands dictate.
• Flexible scheduling, including occasional evenings or weekends, may be required to support critical project milestones or client commitments.

LOCATION

Must reside within a one hour drive to a Cenero office. 

HEALTH BENEFITS AND PERKS   

• Industry-leading healthcare coverage begins on your first day of employment. Includes medical, dental, vision, and prescription
• Savings and 401K Investments with company match
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Dependent Care Spending Account (DCA)
• 100% Company paid Life insurance
• 100% Company paid Short-Term Disability
• Optional Long-Term Disability
• Paid Time Off awarded at hire
• On-site gym, weight room, locker room
• Giving Programs
• Employee Tuition Reimbursement
• Opportunities to network and connect
• Lucrative Employee Referral program
• Delicious Free coffee
• Warm Philly soft pretzels every Wednesday in Malvern

COMPENSATION TRANSPARENCY

The total on-target earnings could range from $75,500 to $101,750.   The actual amount to be offered to the successful candidate will be near that range. Individual pay is determined by different factors, including work experience, geographic location, job-related skills, education level, position specific technical certifications, and additional trainings completed. All Cenero health and wellness benefits will begin on Day 1 of employment.  

 COMPANY INFORMATION

Cenero employees are truly empowered to innovate at every level, in every function. We hire high-energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing, and having fun! 

Since 1999, Cenero has offered a range of Audio-Visual solutions that improve communication, drive productivity, and empower collaboration. Our suite of solutions includes systems design, fabrication, installation, and managed services, which fits in perfectly with Ricoh's portfolio of digital workplace solutions.  Our corporate revenue growth has averaged 30% year over year for the past 6 years. We are growing rapidly, and our recent acquisition by Ricoh in October 2022 has accelerated our growth.  We have a new headquarters building in Malvern, PA, plus 4 other U.S. offices. (New York, Baltimore/Washington DC, Charlotte, and Dallas)    

Our Constant Connect solution is a suite of managed services that assures technology readiness for all collaboration spaces.  The suite includes:    

• Proactive Managed Services identify and solve issues before meetings even start
• UC Proactive Managed Services monitors rooms and UC platforms like Teams and Zoom to keep spaces fully functional
• Reactive Managed Services provide immediate assistance for all tech issues
• An Analytics Dashboard provides detailed data for more informed business planning
• AV Staffing Services provide on-site support of complex AV technology

At Cenero, we have a vibrant corporate culture which focuses on work/life balance. Cenero has won numerous awards including Best Place to Work and Inc Magazine’s List of the 5000 Fastest Growing Companies (both awards 4 times). You can choose from a broad selection of medical, dental, vision, life insurance, and disability insurance options.  You can contribute to your financial security with a Retirement Savings Plan (401K) with a company match.  You can augment your education with tuition assistance programs. Enjoy paid vacation time and paid holidays annually.  All of your benefits begin on Day One of employment. 

Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  HLH.  This job description describes responsibilities and activities which may change at any time with or without notice. Direct candidates only.  No-Fee Disclaimer.  Note to all employment Agencies. This position is not open to third party employment Agencies.  Any unsolicited Agency resumes or candidate summaries which are presented to any Cenero employee without having a current contract between that Agency and the Cenero Talent Acquisition organization will become the property of Cenero, and no Agency fee will be paid.