Program Manager IV – AWS Connect, Telephony

• Bachelor’s degree in related field or equivalent experience required.
• Master’s degree preferred.
• 8+ years of Program or Project Management experience required.
• Previous experience as a lead in a functional area, managing cross-functional teams on large scale projects or supervisory experience including hiring, training, assigning work, and managing the performance of staff required.
• Proficiency in MS Office applications and project management tools required. Healthcare experience and/or managed care experience preferred.

• Project Management Professional (PMP) or Program Management Professional (PgMP) preferred.

• Proven track record leading complex IT projects and programs in a high visibility, enterprise environment.

• AWS Connect (Amazon Connect) implementation, migration, or support experience strongly preferred. Experience with telephony platforms and contact center technologies expected.

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day. You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.
 

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.  Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act