Oracle Service Delivery Manager

For 20- plus years Centroid has helped complex companies accelerate their digital transformation by implementing and managing Cloud-based business solutions. We specialize in advisory, deployment, migration, integration and managed services.  Our goal is to provide superior service to our clients while providing our employees with continued growth and success.  

The SDM is responsible for managing and developing Centroid’s support relationship and the delivery of Centroid’s managed service offerings across multiple client engagements. Establishing and maintaining strong client relationships is key in order to certify Centroid as a trusted advisor and proponent of our customers’ business goals. The SDM plans and deploys support services as defined by the agreed upon Service Level Agreement and ensures deliverables are met. This role also includes an account management component by providing the link among projects, programs, clients, and support resources with the intent to grow client relations and Centroid’s footprint.   

• →ITIL Service Delivery qualification is desirable.
• →Expertise in Oracle application, database and infrastructure solutions, cloud, systems integration – strongly preferred.
• →Experience working multiple Cloud service providers including AWS, Google Cloud,

• Bachelors Preferred