Assistant Manager, Front of House

·         Oversee daily front-of-house operations across multiple venues including Restaurant, Lounge, Tasting, Retail, and Events, ensuring seamless service delivery.

·         Represent CHANDON’s brand and values with pride, supporting the management team in ensuring every experience is delivered to the highest standard.

·         Coach and support a high-performing team to deliver memorable hospitality experiences and achieve retail sales objectives.

·         Actively contribute to sales targets through confident product recommendations and promoting Club Chandon.

·         Drive continuous improvement in service standards and guest satisfaction, identifying and resolving operational issues proactively.

·         Ensure the venue’s presentation is maintained to the highest standards, overseeing facilities and operational readiness.

·         You possess a minimum of 1 year of leadership experience in a premium, high-volume front-of-house role, with proven experience running service and coordinating events.

·         You are a natural leader with strong communication skills, capable of coaching teams and fostering a positive, productive sales culture.

·         You have exceptional attention to detail, maintaining high personal presentation and pride in standards, even under pressure.

·         You demonstrate a genuine commitment to outstanding guest service, adept at handling requests and complaints with grace.

·         You have strong wine and food knowledge, combined with a comprehensive understanding of hospitality operations and best practices.

Domaine Chandon Australia is proud to celebrate our differences and communities. Our priority is to attract, support and retain individuals - irrespective of gender, age, religion and sexual orientation.