Youth Service Coordinator

As a Youth Service Coordinator, you will play a crucial role in balancing community supervision with positive youth development. You will help youth connect to services that align with their strengths and needs, plan engaging pro-social activities, and ensure a safe, structured environment at the District Office.

• →Reentry & Transition Planning: Attend 90-60-30-day discharge meetings; support youth transitioning from residential placements back to the community; help secure vital documents (IDs, birth certificates) and open bank accounts.
• →Case Coordination & Resource Navigation: Work with DYS caseworkers to connect youth and families with community resources (housing navigation, MassHealth/benefits access, substance use support, tutoring, job readiness, and mental health services).
• →Direct Support & Engagement: Accompany youth shopping for basic needs; transport youth in program vehicles (including a 15-passenger van); coordinate and lead recreational, educational, vocational, and civic engagement outings.
• →District Office Operations & Safety: Provide routine office coverage, conduct safety/entry searches, monitor school and appointment attendance, track curfew/GPS requirements as assigned, and ensure a welcoming, secure environment.
• →Administrative & Data Tracking: Enter client contact and program participation data into the state database (JJEMS); assist in managing tangible allowances (bus passes/gift cards); contribute to quarterly newsletters.

• Education: Bachelor’s Degree in a related human services or criminal justice field preferred.
• Experience: Minimum of 2 years of experience working with youth, preferably within a juvenile justice, behavioral health, or child welfare setting.
• Logistics: Valid Driver’s License, clean driving record, and a reliable personal vehicle for work-related tasks. Willingness to drive a program 15-passenger van.
• Core Skills: Strong crisis de-escalation, problem-solving, organizational, and interpersonal communication skills. Proficiency with computers and database data entry.

• Positive Youth Development Mindset: Focuses on youth strengths, interests, and protective factors to encourage long-term success.
• Reliable & Vigilant: Maintains high standards for office security, safety, and compliance while remaining a supportive mentor figure.
• Collaborative Team Player: Builds strong working relationships with DYS caseworkers, families, community partners, and internal CHD staff.

This full-time role comes with a phenomenal benefits package to support you and your family:

• Generous Paid Time Off (PTO), earned vacation time, and paid major holidays
• Comprehensive Health and Dental Insurance
• Flexible Spending Accounts (FSA)
• Employee Wellness Benefits, plus Health, Fitness & Education Class Discounts... and much more!

At CHD, celebrating differences is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a proud reflection of those we serve.

Connect with our team today! If you are ready to make a positive impact on the lives of justice-involved youth, apply today to join our team!