Practice Operations Coordinator - Aflac BMT/ImD

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Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

• Two years of experience in administrative or office management role

• Bachelor’s degree in business, healthcare, or related field
• Knowledge of medical terminology
• Administrative experience in healthcare or physician practice setting
• Knowledge of electronic medical records

• Associates degree or high school diploma with 3 years related physician practice experience

• No professional certifications required

• Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
• Demonstrated skill at typing 45 error-free words per minute
• Proficiency in Microsoft Office Suites and other Windows-based applications

• →Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• →Responsible for reviewing, seeking information and timely response for provider/customer support such as but not limited to EPIC in-basket messages, e-mails, phone calls, and other administrative requests.
• →Monitors practice/provider operations workflow including no show rates, slot utilization, scheduling disruptions. Demonstrates efforts to enhance process and maximize operations.
• →Supports practice by the coordination and maintenance of office supplies/equipment.
• →Consistently exhibits appropriate behavior and holds self-accountable to expectations.
• →Actively participates in process improvement initiatives to achieve practice or clinic goals.
• →Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources.
• →Supports appropriate processes for resource management and revenue cycle functions within the practice. Including but not limited to insurance verification, authorization, coding, charge entry, work queues, denials reduction efforts, payroll, financials, and reports.
• →Effectively supports approved small or medium scale projects to enhance operations.
• →May coordinate meetings, conferences, and other special events, as required, including identifying needed resources and arranging for required support.
• →Maintains provider and resource schedules.
• →May perform other department-specific duties and other assignments as appropriate.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.