Claim Operations Coordinator

United StatesNormalmid

OperationsOperations Coordinator

1 views0 saves0 applied

Apply Now

Quick Summary

Key Responsibilities

Triage and assign claims to Adjusters following the Line of Business segmentation guidelines and assignment rules. Enter and confirm payments made are in line with the contracted services.

Requirements Summary

Triage and assign claims to Adjusters following the Line of Business segmentation guidelines and assignment rules. Enter and confirm payments made are in line with the contracted services.

Technical Tools

OperationsOperations Coordinator

Responsibilities

~1 min read

→High School diploma or equivalent is required. Office, clerical, computer and/or insurance classes are desirable.
→Prior work experience in an Insurance, Customer service or office environment is preferred.
→Proficient data entry skills.
→Ability to process work using Microsoft Word and Excel.
→Must be self-motivated.
→Possess a cooperative positive attitude.
→Ability and willingness to answer phone calls from internal/external customers and deliver the required level of service and support.
→Must use time management skills to manage work independently following established processes and guidelines.
→Must be able to collaborate as part of a team.

NOTE: This job description in no way states or implies that these are the only duties performed by this employee. Employees may be requested to perform job‑related tasks other than those specifically presented in this job description. The employer reserves the right to change or assign other duties to this position.

The CM Group is made up of Church Mutual Insurance Company, S.I., CM Regent Insurance Company, CM Vantage Specialty Insurance Company and CM Select Insurance Company.