AI Business Operations Analyst - São Paulo (Hybrid)

• →Experience working at top consulting firm (Bain/BCG/McKinsey) or similar professional services or/and high-velocity startup.
• →Proven AI automation track record. Demonstrated examples and experience automating and augmenting operations with AI. This is not aspirational — we want to see what you've already shipped.
• →3–7 years of experience in operations, strategy, or a related field — ideally in a LatAm fintech, payments, or high-growth B2B SaaS company.
• →Hands-on experience building automated workflows with tools like n8n, Make, Zapier, or similar — no-code and low-code fluency is a must.
• →Familiarity or proven ability to work with company systems of records such as CRMs (e.g. HubSpot, Attio, Salesforce), Support triage (e.g. Zendesk), data warehouses (e.g. Databricks, Snowflake), and BI tools
• →Comfortable working directly with LLM APIs (OpenAI, Anthropic, etc.) to build operational tools and agents, even if you're not a software engineer.
• →Strong analytical skills — comfortable querying data in SQL or working with BI tools like Metabase to build the operational visibility Clara needs.
• →Structured thinker with a bias for action: you break down complex problems, make decisions with incomplete data, and move fast without breaking things.
• →Excellent communicator — you translate technical solutions into business terms for non-technical stakeholders, and business needs into precise specs for engineers.
• →Fluent in English 

• Basic proficiency in Spanish or a desire to learn it.
• Independent analytical skills using Metabase, SQL, or Python to drive data-informed decision-making.
• A good sense of humor.

This is a hybrid role: you'll split your time between the office, customers and home. We don't set a minimum number of office days for most roles — you'll spend time in the office naturally, and most days during your ramp-up or when your leader asks.

• A high talent-density team driven to make an impact in Latin America — low ego, high ownership.
• Competitive salary and stock options (ESOP) from day one.
• An annual learning budget and accelerated development paths.
• English is our working language, with Spanish and Portuguese every day.

• Clarity — Open and direct communication: we say what we mean and give context where it matters.
• Simplicity — If it can be simpler, it should be.
• Ownership — We own everything we do, end to end. When something needs to happen, we don't wait.
• Pride — We hold ourselves to a high standard, and it shows in what we deliver.
• ABC (Always Be Changing) — We adapt fast, embrace change, and keep learning.
• Inclusivity — Diverse ideas, stories and perspectives build a better Clara.

If you meet the must-haves, apply — the nice-to-haves are a bonus, not a requirement.